Lumadent was quick to help me with mounting my LumaDent light to my Orascoptic Loupes. Mounting required a special bracket that I was unaware I needed at the time of purchase. Lumadent readily helped me figure out what was wrong and then shipped the bracket to me! Great Customer Service!
I've had a great experience with lumadent. They have helped me with purchasing a replacement battery, and their light that I use is wonderful, it is lightweight and very effective. It fits on my loupes perfectly. They are a wonderful company!
I was in contact with Jose in regards to my battery cell repair and he was phenomenal. I just wanted to say I really appreciate the next day air (got to me just in time), the name label (makes the case look more professional) as well as the new storage area for the loupes. Also I appreciate the new wires and upgraded battery cell!!! This company has exceeded my expectations and I will definitely order more in the future. Thanks a lot Jose!!
Amazing product at a reasonable price, and even more amazing customer service. I worked with a customer service agent named Faith who went above and beyond to help me. I wanted to connect my light to my own pair of Oakley radar safety glasses, and Faith promptly answered all questions via phone and email, sent instructions on how to install the part, and delivered the product in an incredibly timely fashion, all while being very pleasant to work with. Honestly the best customer service of any company I have ever worked with.. which will make me a loyal Lumadent user in the future.
Very impressed with product and customer service. I've had a few issues with mounts and most recently a composite filter. I've always received a prompt and courteous response from the company and all my issues have been quickly resolved. Very appreciative!
I’ve been using LumaDent products for long time. Very good costumer service. I recently experienced a problem with my battery, called the customer service and I was help by Stefanie Riddle. She said was a big help and part of the excellent team. Thank you Lumadent and thank you Stefanie.
The new UniLux white light is remarkably effective considering how lightweight and convenient its battery is, and how there is no tether needed which can get entangled. Got it in a good-value deal as part of a group buy. Customer service is prompt and professional.
I received my first Lumadent light as a gift from another dentist. It outlasted my loupes and I got a Unilux light to go with my new light. The Unilux is great because there is no tether that goes to your waist or pocket to get caught on things. There are other loupes that have batteries at the end of the arms, but this seemed more comfortable to me. At first it seemed strange to have a battery at my neck, but after a day I didn't even notice it was there. I had a tear in one of the pieces that connects the battery to my loupes and they replaced it quickly and at no charge!
This is the first time I’ve ordered from this company! The customer service was phenomenal!! They helped me order my product without any hassle and were able to track down my local post office due to them accidentally dropping it off at the wrong location. They were there every step of the way!
I ordered the Unilux Battery pack with light and I absolutely love it. I was always getting caught up by my old longer cord. These batteries are so much light and the light shows more detail!
Lumadent lights and loupes are great. I use the light everyday and don't even have overhead lights in my ops. Their loupes are a great value for the price. The customer service has always been top notch for me.
I have had nothing but great experiences dealing with Lumadent. Their new light is a tremendous improvement over an already great original product. Even better than their lights is their customer service. They are always quick to respond whenever I have a question or concern with one of their products, and their shipping is incredibly fast. They have a great product that they back up with even better people, I can't recommend them highly enough.