Great company and great products. I've been using the light for 4+ years. It works great. Just got another as a back up because I would be lost without it. Josie was super helpful placing the order and was quick to exchange a battery that wasn't charging. Highly recommend this company.
Lumadent lights and loupes are great. I use the light everyday and don't even have overhead lights in my ops. Their loupes are a great value for the price. The customer service has always been top notch for me.
I had an excellent experience working with Jose to order a new adaptor for my Lumadent light. We were in contact after working hours and he was able to send out the adaptor the next morning for me. Excellent service!
I was in contact with Jose in regards to my battery cell repair and he was phenomenal. I just wanted to say I really appreciate the next day air (got to me just in time), the name label (makes the case look more professional) as well as the new storage area for the loupes. Also I appreciate the new wires and upgraded battery cell!!! This company has exceeded my expectations and I will definitely order more in the future. Thanks a lot Jose!!
Awesome! thanks again, my boss is looking for a light so he is anxious for me to set mine up. He was blown away by the price, which as you know is half of the competitors. I was so thankful you were at the NC State Dental meeting because I had already decided to bite the bullet and put DFV light on my DFV loupes! SO happy to have attended Dr Low's lecture and hear his recommendation for the Luma Light.
Thanks again! I know you'll have another order from my Dr. as soon as he uses the light. This awesome customer service put a big smile on his face and mine too!
I've had my light for 3 years, and it has served its purpose well. The mount however tends to loosen quickly and 2 light cords have stopped working in the span of ~3 years. Thankfully the cords are cheap to replace, and customer service is speedy w/ responses.
Great product for a great value. Battery pack holds an amazing charge with very minimal charge times. LumaDent customer service has been easy to work with and they continue to make improvements to their product.
Lumadent was quick to help me with mounting my LumaDent light to my Orascoptic Loupes. Mounting required a special bracket that I was unaware I needed at the time of purchase. Lumadent readily helped me figure out what was wrong and then shipped the bracket to me! Great Customer Service!
I've been a Lumadent customer for 6 years. I just upgraded my old one for their new LED. It's a quality light at an affordable price. They also have amazing customer service and helped me with a few repairs.
We never use our overhead lights anymore. We are just so happy with our lumadents. We have had several in our office for a few years, and as small technical problems have occurred, the customer service team has always been extremely professional, courteous, and responsive. Great company!
Just purchased the 3.3 flip-up loupes with the Lumadent light combination.These replace my SheerVision light(exorbitant replacement battery price) and Orascoptic loupes. I am very pleased with the performance, lightweight and the value,The bridge of my nose and neck are much more comfortable. I have had outstanding customer service from Tim Powell( Canadian representative) to fine tune my working distance. LumaDent provides a great alternative for Canadian dentists.
Absolutely amazing customer service! I had a light system from another company (large company with a solid reputation) and LumaDent has a superior product, infinitely better customer service and a much better price point. Highly recommended!