I am liking my Lumadent loupes. I bought them as a "back-up" pair to my DFV loupes, but I have liked them so much that they are now my go-to loupe. They are way lighter than my Buddy-Holly DFVs, and perform comparably. They are very reasonably priced.
Great lighting system and even better customer service. Lumadent is by far the most popular lighting system among my classmates at the University of Louisville school of Dentistry. Couldn't be happier with the system and definitely think it is the best system for the value. The service rep Noe was great to deal with and offered first class service
I am very impressed with the customer service I have received from LumaDent. They went above and beyond to help me when my battery wasn't charging after two years of use. They replaced both my batteries and paid for shipping costs. I would like to give a shout out to Josie in customer service. She is a great asset to your company.
I also love, Love, LOVE my LumaDent light. It makes my job so much easier. I feel like I can do a better cleaning with it. If I ever forget it, I will drive home at lunch to get it. I hate working without it. Great product, great service, great company. Thanks LumaDent!!
I was in contact with Jose in regards to my battery cell repair and he was phenomenal. I just wanted to say I really appreciate the next day air (got to me just in time), the name label (makes the case look more professional) as well as the new storage area for the loupes. Also I appreciate the new wires and upgraded battery cell!!! This company has exceeded my expectations and I will definitely order more in the future. Thanks a lot Jose!!
I just recently ordered my first pair of loupes and headlight from LumaDent recently, and I am more than pleased with their products and service. I received my loupes in time to practice using them a little, before they were required in my dental school.
Their loupes are just as excellent in quality as their headlight. I can see just as much detail as with some of the more expensive brands (Q optics, orascoptic, etc.). Their is no reason to spend more money to get a more reputable loupe brand!! I'm so glad I went with lumadent, because I know I didn't get ripped off.
This is the best, brightest and lightest light I have used, and the best part - it doesn't break the budget! I now find it difficult working without the use of this light, I even convinced my boss to buy the light as well! Lumadent have a fantastic product along with great customer service with a very quick response! highly recommended A++
I have had a first generation light since 2012. It finally fizzled out. I can't say enough about the customer service I've experienced over these 6 years. There is always a human to speak with and they are all genuinely nice people. I am looking forward to my new HL 360 headlight and the amazing upgrades Lumadent has made. Marcus is a great addition to their team.
excellent customer service. Allie is the best, she is extremely responsive, called me back within 15 minutes of leaving a message requesting additional accessories. The product is amazing as well. Highly highly recommend the product and the company.
Awesome! thanks again, my boss is looking for a light so he is anxious for me to set mine up. He was blown away by the price, which as you know is half of the competitors. I was so thankful you were at the NC State Dental meeting because I had already decided to bite the bullet and put DFV light on my DFV loupes! SO happy to have attended Dr Low's lecture and hear his recommendation for the Luma Light.
Thanks again! I know you'll have another order from my Dr. as soon as he uses the light. This awesome customer service put a big smile on his face and mine too!
Excellent product! I am able to use my super reliable LumaDent light with both of my loupes. The ease of charging and attachment to my eyewear was very easy. I am over the moon satisfied with the exceptional customer service, communication and customer care that I purchased a second light when my updated loupes arrived. My first light is still going strong after three years of use!! Love the LumaDent products: reliable and appropriate light source for my magnification eyewear.
Lumadent is by far the best light and they have the best customer service! Lumadent light is small but bright. I like the fact that the wire can be unplugged from the light. so you can change the wire without changing the entire light. They will have repeat business from me.
Before buying Lumadent, I had two Orascoptic lights and for both, the wire broke and short out within two years of use. I called them and they said I have to buy the entire light with the wire for $450.00, the light and the wire are one unit. The attitude of Orascoptic customer service person was "too bad for you, now pay the $450.00". I will never buy Orascoptic again. I also regret buying their loupes. They could never get my occulars to come together with one circle and in focus. In this market where there are many companies offering loupes and lights, this is not a way to do business.