I choose Lumadent from the beginning for its compactness, weight and brightness. I have not been disappointed as i'm still using my original battery from 7 years ago. Purchased a back-up battery 2 years ago but have not had to use it yet. Great customer service (thanks Sally!)... proactively contacted me with a request to replace/upgrade my second battery due to possible manufacturing issues.
I use Orascoptic loupes and the Lumadent light fits fine. Very satisfied with my light and the Lumadent company.
I have a set of the surgitel 3.5x micro TTL and got the Lumadent 4.0s as backups. i worethem for a day and now I wear them for a day and now I wear them everyday and the surgitels are my backups. Also have them with the Lumadent light. Hell of a value. Great Customer service.
I am an Australian dentistry student who purchased a Lumadent light last year. When comparing the prices, there was really no comparison! The official light for my loupes was well over $1600, and the lumadent option that I purchased was roughly a quarter of that (with shipping and handling included), and it fits perfectly onto my loupes. It is ideal for young graduates and/or students for which there are greater financial considerations. Having done the research it was by far the best light for the most affordable price. I had a small issue recently with one of the cables that attaches the battery source to the light. I sent an email explaining the issue and that day the issue was dealt with without any hassle and a new cable was immediately dispatched to me. I would highly recommend this product to anyone considering it, and living in Australia posed no issue whatsoever.
Absolutely amazing customer service! I had a light system from another company (large company with a solid reputation) and LumaDent has a superior product, infinitely better customer service and a much better price point. Highly recommended!
LumaDent is AWESOME! I'm a dental student, and based on various other brands of lights/battery packs I have tried in labs and clinic, I can say that this is really a quality product and a great value. The lights are very bright, and the batteries last me all day. Additionally, a lot of light companies do not provide a composite filter with their lights. LumaDent's work great. Also, if you need any help with the ordering process, call Allie at the customer service number. She is very friendly and extremely helpful. Wonderful products and excellent customer service! Will continue to order from them in the future.
LumaDent was my best invest in my dental career. Very easy and convenient to use with switch on the battery. Battery life lasts longer than other company 's light that I've been using and charges faster. Warm light gives comfort in my eyes as a full time user. Fast customer service was another reason I really love this company!
I am very impressed with the customer service I have received from LumaDent. They went above and beyond to help me when my battery wasn't charging after two years of use. They replaced both my batteries and paid for shipping costs. I would like to give a shout out to Josie in customer service. She is a great asset to your company.
I also love, Love, LOVE my LumaDent light. It makes my job so much easier. I feel like I can do a better cleaning with it. If I ever forget it, I will drive home at lunch to get it. I hate working without it. Great product, great service, great company. Thanks LumaDent!!
LumaDent's customer service is unmatched. When looking for a new light, I had narrowed my search down to a few companies. I contacted a few companies to get some more information due to their complicated order forms (or lack there of), and it was like they didn't care if they received my business or not. After reading countless outstanding reviews regarding LumaDent's customer service, it convinced me to go with this company, and I am so glad I did. I received the product in 3 days, and each day I got an update on my tracking info. They even contacted me before shipping to clarify that I had entered the correct info they needed to send the appropriate mounting bracket. The light itself is amazing, and so much brighter and lighter than my Surgitel light. The anti curing filter even has an awesome design which uses magnets to keep the filter up and out of the way or down when you need it. Couldn't be happier with my decision to go with LumaDent.
Dear Fellow Hygienists, if you haven't been wearing your loupes or better yet, using a light, I want to let you know there is a new sheriff in town and it is the Lumadent lights. I work with two other hygienists and fortunately, we are very supportive of one another. I was directed to contact Lumadent after an offer at a dental conference in San Francisco. Justin Bryan, a sales rep was driving to The Bay Area, stopped by my office and installed my light, It was just that professional and easy. You have got to treat yourself to a Lumadent light, Plus, better access when scaling, Who knows, I might wear my loupes to a Golden State Warriors game so I can get a close up of Draymond Green. Lol, Thank you Justin Bryan and Lumadent,
I am on my third lumadent headlight because i keep buying new loupes and want to have a backup. the customer service is fantastic. I cant say enough about the quality for the money compared to other companies like designs for visisons. I love my DVF Loupes, but their headlight is terrible and it costs more to repair a battery than it does to buy 2 new lumadent ones!
Great product for a great value. Battery pack holds an amazing charge with very minimal charge times. LumaDent customer service has been easy to work with and they continue to make improvements to their product.
I got the 4.0 Loupes with light. I love working with them. I asked for protective covering for the ocular lens and they were able to find some for me! Really great loupes. Great customer service. I've been really pleased.
Have 2 of these lights - one on my loupes and one for my safety glasses. They are as much of an advantage as the loupes themselves. Had a great customer service experience with Robert H which will definitely keep me as a customer for a long time to come. Thanks!