Excellent product! I am able to use my super reliable LumaDent light with both of my loupes. The ease of charging and attachment to my eyewear was very easy. I am over the moon satisfied with the exceptional customer service, communication and customer care that I purchased a second light when my updated loupes arrived. My first light is still going strong after three years of use!! Love the LumaDent products: reliable and appropriate light source for my magnification eyewear.
The Lumadent team rocks. I purchased a battery & adaptor to mount to loupes I currently had. A few days before my operative practical exam the mount broke. I got into contact with the team and with help from online support (Stefanie) and our rep (Randal) they helped me get a new mount within the week so I could take my test with my light. Great customer service really sets this company apart. So thankful for their help and extra effort to take care of me!
I am very impressed with the customer service I have received from LumaDent. They went above and beyond to help me when my battery wasn't charging after two years of use. They replaced both my batteries and paid for shipping costs. I would like to give a shout out to Josie in customer service. She is a great asset to your company.
I also love, Love, LOVE my LumaDent light. It makes my job so much easier. I feel like I can do a better cleaning with it. If I ever forget it, I will drive home at lunch to get it. I hate working without it. Great product, great service, great company. Thanks LumaDent!!
I previously had another light, and I dropped it once and it broke. I decided to try Lumadent, and I am so happy I did! The quality and brightness is amazing, and they are durable. I can say with 100% certainty I will only be buying Lumadent from now on.
We never use our overhead lights anymore. We are just so happy with our lumadents. We have had several in our office for a few years, and as small technical problems have occurred, the customer service team has always been extremely professional, courteous, and responsive. Great company!
Lumadent lights and loupes are great. I use the light everyday and don't even have overhead lights in my ops. Their loupes are a great value for the price. The customer service has always been top notch for me.
LumaDent's light is perfectly usable and a great help during cardiac surgical operations. The design is small and light enough so it doesn't block your view (or your assistant's) and very comfortable to wear on your loupes. Attaching and adjusting it to the loupes is very easy, brightness and the size of the light are adequate and the long battery life lasts during complex procedures too. And Jose, I would like ot thank you for your excellent help and support during and after my purchase.
I just wanted to let you guys know how awesome your service has been. I have been blown away by the quality and promptness of any service I've needed. Randall was in Nashville for an event and personally came to my office to allow me to place my order in the middle of a busy schedule. I make sure to recommend your products to anyone I can. Keep up the good work!
Taylor King DDS
I have used the Lumadent light system for over 10 years. It is very bright and provides great visibility when using my loupes. It is also very lightweight. I recently had an issue with my spare Prolux battery during the warranty period. Heather S. in customer service was extremely helpful and quickly replaced the faulty battery with a new one. I am very pleased with their product and their customer service.
I do not know how I survived the first 3 years of dental school without my LumaDent loupe light. This light is truly incredible, lightweight, and a necessity to practicing dentistry. LumaDent has great customer service and if you ever have any issues they resolve them immediately. I highly recommend the LumaDent loupe light for all makes of loupes and you will not be disappointed.