Amazing service. I have nothing but good things to say about Lumadent. I have had normal wear and tear and a battery that over 4 years of daily use stopped holding a charge, and quickly obtained a replacement. I tell all my colleague to try their loupes and light whenever they are on the market.
This is the best, brightest and lightest light I have used, and the best part - it doesn't break the budget! I now find it difficult working without the use of this light, I even convinced my boss to buy the light as well! Lumadent have a fantastic product along with great customer service with a very quick response! highly recommended A++
Excellent product! I am able to use my super reliable LumaDent light with both of my loupes. The ease of charging and attachment to my eyewear was very easy. I am over the moon satisfied with the exceptional customer service, communication and customer care that I purchased a second light when my updated loupes arrived. My first light is still going strong after three years of use!! Love the LumaDent products: reliable and appropriate light source for my magnification eyewear.
I've had their headlight for about 3 years and I love it. Great quality of light, hardware and accessories. Excellent customer service. I have Designs for Vision loupes and they work well with them. Definitely recommend them as all dentists and hygienists should work with a light!
After nearly 15 years, I've decided to get a new pair of TTL loupes to replace my SurgiTel flip-ups. I decided to go with Lumadent's 3.3 loupes and LED headlight. After 2 weeks, I'm really happy with the product. good quality loupes that are clear and the light works great. There are other reviews of the Lumadent products that are more thorough, however, I'm writing to let everyone know of the exceptional customer service. I placed an order with Noah and he stayed in touch throughout the measurement process. It's simple yet very accurate. There was a short in one of the wires, I called Noah, and in a few days a replacement arrived at the office. I highly recommend Lumadent's products. They have exceptional customer support.
Mike N. D.M.D
Excellent customer service! I have the "Best Value Package" that I purchased in dental school ~3 years ago and the batteries began to malfunction recently. They replaced the elements in my two batteries that were actually no longer under warranty -- and only charged me shipping costs! I was also given a loaner battery to use in the meantime. Nothing but good things to say about LumaDent. Thank you!
I am a first year dental hygiene student who was given a group project to complete about one dental product of our choice at this year's Hinman dental convention. My partner and I chose to focus on loupes. At the convention, we compared and contrasted every loupe brand present. Out of all the competitors that we researched, LumaDent has the best headlamp systems and customer service, by far! The sales and marketing manager that we spoke with that day, Jose Gallardo, was extremely knowledgeable and friendly. He literally could not say enough about why LumaDent is the best choice and, after our research, we completely agree. I am 100% certain that I will become a LumaDent customer in the future. This company is leading the pack when it comes to versatility, illumination, and customer service!
Just received the UniLux headlamp and 2.5x TTL loupes. These are both fantastic products! The field of view and clarity of the telescopes is outstanding! My previous headlamp could not be fixed due to a wire malfunction, which drove me to find a better product. The UniLux has replaceable wires, and LumaDent even threw in an extra cable with the purchase of the light! Brightness is outstanding even on the lowest setting, yet doesn't cause any discomfort over prolonged use. The battery pack can magnetically attach to a scrub top or shirt which acts as a lanyard for the loupes. Two battery packs included and they even had the insight to place a button on the unit to check the charge to prevent drain on the battery from a constantly lit display. Ingenious! The switch is easily activated by bump from the back of the hand to prevent cross-contamination. My favorite thing is the little magnet and "arm" on the composite filter. You can flick this thing over so easily with the mirror handle and the magnet stops it at the perfect spot. Phenomenal products! If I ever need another light or a pair of loupes LumaDent will be my first pick!
I've had a lumadent light for a few years now which I've been very happy with and recently needed a new battery. I found their customer service excellent and the prices still very reasonable. Both Justin and Noah were very quick at resolving my problem. Thanks guys
I first purchased my Lumadent headlight system in dental school - their affordable student discount was my first reason for purchasing, but since then, I have never looked back. Their lights are very bright, and the batteries last forever! I have also upgraded to the uniLux system which makes things even more convenient. I recommend these lights to everyone!
Amazing product at a reasonable price, and even more amazing customer service. I worked with a customer service agent named Faith who went above and beyond to help me. I wanted to connect my light to my own pair of Oakley radar safety glasses, and Faith promptly answered all questions via phone and email, sent instructions on how to install the part, and delivered the product in an incredibly timely fashion, all while being very pleasant to work with. Honestly the best customer service of any company I have ever worked with.. which will make me a loyal Lumadent user in the future.
LumaDent was my best invest in my dental career. Very easy and convenient to use with switch on the battery. Battery life lasts longer than other company 's light that I've been using and charges faster. Warm light gives comfort in my eyes as a full time user. Fast customer service was another reason I really love this company!