Lumadent has given me great customer service for the past 6 years. Always repairing or replacing parts in a timely manner. I am a very satisfied customer.
Recommend by my co workers. They have excellent experience with lumadent. I really like the fact that they provide custom mount for literally any loupe on the market. Best customer service. Highly recommend!
I have been very happy with my headlamp from Lumadent and have always had extremely prompt and helpful responses from customer service when I have had issues. Stefanie at customer service has been able to provide with clear options on repairs or replacements of parts as well as following up on past problems.
I've had a great experience with lumadent. They have helped me with purchasing a replacement battery, and their light that I use is wonderful, it is lightweight and very effective. It fits on my loupes perfectly. They are a wonderful company!
Great customer services, the LED light is small, I don't feel any weight on my loupes. I like Lumadent loupes too, very clear. Compare with other brand name loupes Co., I can't tell the different but only the prices are differences with great values.
I love my LumaDent light. It charges so fast and the battery life seems endless. The multiple brightness settings allows and extra layer of eye comfort while working. I would recommended this light to anyone!
I've had my light for 3 years, and it has served its purpose well. The mount however tends to loosen quickly and 2 light cords have stopped working in the span of ~3 years. Thankfully the cords are cheap to replace, and customer service is speedy w/ responses.
I have had two lights and recently ordered loupes. I have also provided a light for my hygienist. We love LumaDent! The company provides an excellent product at a great price and most importantly the customer service is outstanding. I have had minor issues with battery packs and cords over the years. The customer service has been professional, quick, and beyond fair in standing behind their product. If nothing changes we will be customers for life. Thank you LumaDent!
LumaDent's light is perfectly usable and a great help during cardiac surgical operations. The design is small and light enough so it doesn't block your view (or your assistant's) and very comfortable to wear on your loupes. Attaching and adjusting it to the loupes is very easy, brightness and the size of the light are adequate and the long battery life lasts during complex procedures too. And Jose, I would like ot thank you for your excellent help and support during and after my purchase.
Just purchased loupes through Lumadent. Stephanie was very helpful and made sure I had my whole list of questions answered in detail. I’m very excited to use my loupes!
Excellent product! I am able to use my super reliable LumaDent light with both of my loupes. The ease of charging and attachment to my eyewear was very easy. I am over the moon satisfied with the exceptional customer service, communication and customer care that I purchased a second light when my updated loupes arrived. My first light is still going strong after three years of use!! Love the LumaDent products: reliable and appropriate light source for my magnification eyewear.
I love my lumadent light! It is so convenient and easy to use. Very comfortable.
Also, Stefanie from customer support was very helpful and responsive when it came to troubleshooting. Great customer service!
