This is the first time I’ve ordered from this company! The customer service was phenomenal!! They helped me order my product without any hassle and were able to track down my local post office due to them accidentally dropping it off at the wrong location. They were there every step of the way!
I ordered the Unilux Battery pack with light and I absolutely love it. I was always getting caught up by my old longer cord. These batteries are so much light and the light shows more detail!
"I have been a LumaDent satisfied customer for years. The customer service is "bend over backward", the reliability hands down, the quality beats my hygienist's light from another major dental/medical optics company. I am so happy with the quality of the LumaDent lights that when it came down to a major remodel of our 3 ops, and the old Ritter operatory lights, I just removed the operatory lights, and DID NOT replace them. Yes, we rely 100% on
LumaDent Headlights, and have not been disappointed!."
Bob DMD Florida
Great product for a great value. Battery pack holds an amazing charge with very minimal charge times. LumaDent customer service has been easy to work with and they continue to make improvements to their product.
Have 2 of these lights - one on my loupes and one for my safety glasses. They are as much of an advantage as the loupes themselves. Had a great customer service experience with Robert H which will definitely keep me as a customer for a long time to come. Thanks!
Absolutely amazing customer service! I had a light system from another company (large company with a solid reputation) and LumaDent has a superior product, infinitely better customer service and a much better price point. Highly recommended!
I love my Lumadent light and the customer service can't be beat. This is an awesome company with an awesome light. I have been using my Lumadent light for at least 7 or 8 years now. I used to use another light but the cord got stiff. I love that I can easily replace my cords as often as I want. I also have a spare battery because they are very reasonably priced. It's nice to have one to use while the other is charging.
The new UniLux white light is remarkably effective considering how lightweight and convenient its battery is, and how there is no tether needed which can get entangled. Got it in a good-value deal as part of a group buy. Customer service is prompt and professional.
I am a first year dental hygiene student who was given a group project to complete about one dental product of our choice at this year's Hinman dental convention. My partner and I chose to focus on loupes. At the convention, we compared and contrasted every loupe brand present. Out of all the competitors that we researched, LumaDent has the best headlamp systems and customer service, by far! The sales and marketing manager that we spoke with that day, Jose Gallardo, was extremely knowledgeable and friendly. He literally could not say enough about why LumaDent is the best choice and, after our research, we completely agree. I am 100% certain that I will become a LumaDent customer in the future. This company is leading the pack when it comes to versatility, illumination, and customer service!
Great customer Services, ordered the headlights for my wife Exam from Australia. Had a small issue with the headlights then we spoke to Marks from customer support and in no time my problem was solved and he found me a solution. Thank you so much lumadent team
Recommend by my co workers. They have excellent experience with lumadent. I really like the fact that they provide custom mount for literally any loupe on the market. Best customer service. Highly recommend!
Lumadent has the best quality dental products. I recently upgraded my loupes and lights with Lumadent and they never fail my expectations. The customer support especially Mr Samuel Shick is always quick to responds to my inquiries. Very professional and courteous. Thank you.
Great lighting system and even better customer service. Lumadent is by far the most popular lighting system among my classmates at the University of Louisville school of Dentistry. Couldn't be happier with the system and definitely think it is the best system for the value. The service rep Noe was great to deal with and offered first class service
Love my Lumadent loupes, love my Lumadent light. The customer service and communication with Noah has been awesome! I will definitely return for more purchases down the road!
i got my lumadent light a year and a half ago, it has been a game changer in practicing hygiene...absolutely love it. i recently had an issue with the mount and the customer service was phenomenal. allie was was beyond helpful and shipped out a new mount immediately!
