I am extremely pleased with my Lumadent headlight. The product is a value for money. It makes my job easier and efficient. I would be half - blind without it. The support team is very helpful. Don always respond to my email without delay. I am based in Sydney and their service would be highly recommended.
All the best to the company and staffs who invented Lumadent.
LumaDent's customer service is unmatched. When looking for a new light, I had narrowed my search down to a few companies. I contacted a few companies to get some more information due to their complicated order forms (or lack there of), and it was like they didn't care if they received my business or not. After reading countless outstanding reviews regarding LumaDent's customer service, it convinced me to go with this company, and I am so glad I did. I received the product in 3 days, and each day I got an update on my tracking info. They even contacted me before shipping to clarify that I had entered the correct info they needed to send the appropriate mounting bracket. The light itself is amazing, and so much brighter and lighter than my Surgitel light. The anti curing filter even has an awesome design which uses magnets to keep the filter up and out of the way or down when you need it. Couldn't be happier with my decision to go with LumaDent.
I am a second year dental student and purchasing this light has made life so much easier! I have the light with the attached wire and I barely ever have to charge it which comes in handy when you are working long hours. I can see so much clearer and I think it makes all the difference especially when you’re first learning how to prep teeth properly.
This was the best value for money i could find and to top it off Stefanie was awsome! Always punctual with emails and made me feel genuinely looked after.
Received the light a month ago-- Very easy to assemble and easy to use. Found the light to be quite bright and real happy with the daily duration of the light packs! Was a great pick and company service is excellent-- responsive by phone--and online- do highly recommend!
Great Company, Great Light, Great customer Support. I own two lumadent lights and they have been awesome and reliable. Post purchase support has been phenomenal even years after purchasing my first one. I would not hesitate to buy again.
Have 2 of these lights - one on my loupes and one for my safety glasses. They are as much of an advantage as the loupes themselves. Had a great customer service experience with Robert H which will definitely keep me as a customer for a long time to come. Thanks!
Nick was very helpful with details of how to send my battery back for rebuilding. Even though I am retiring in private practice, the light is really helpful in my volunteer work. Thanks, Nick!
I've used Lumadent for the past three years all throughout dental school. Now in my last year, I got another "best value" kit before graduating. The student and group purchase pricing is unbeatable, made even better by the fact that the light is fantastic! I love the fact that it's simple and no frills, no integrated cord (meaning quick and easy and CHEAP replacement) and no proprietary plug for charging the batteries. Incredibly user -oriented design. And the safety glasses, the safety glasses! For anyone reading, GET THE SAFETY GLASSES WITH A LIGHT MOUNT. They will prove to be indispensable, especially if you do any charitable or dental missions work.
Service has been top notch. Our local rep, Jo Medina, has been available every step of the way and answered all of my co-purchasers' questions without hesitation. Submitted our orders, quick and easy payment for everyone, and we got our kits in THREE days!
I'll be a Lumadent user for life, and I'm willing to bet you've just won another 20 from our group buy!
Super happy with the product, but even more impressed with the customer service. I had to contact Lumadent twice for some warranty work, they responded fast and did the work fast. Special shout out to Allie S. super helpful, even hooked it up with a cable replacement that was out of warranty for my trouble. Cannot recommend Lumadent enough!
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