Lumadent lights and loupes are great. I use the light everyday and don't even have overhead lights in my ops. Their loupes are a great value for the price. The customer service has always been top notch for me.
Lumadent was quick to help me with mounting my LumaDent light to my Orascoptic Loupes. Mounting required a special bracket that I was unaware I needed at the time of purchase. Lumadent readily helped me figure out what was wrong and then shipped the bracket to me! Great Customer Service!
I had an excellent experience working with Jose to order a new adaptor for my Lumadent light. We were in contact after working hours and he was able to send out the adaptor the next morning for me. Excellent service!
Awesome light, and I'm very impressed with their customer service, especially for not having a rep in the NC area. Very prompt in responding when I had an issue with a light mount to my loupes. Would recommend this company to everyone looking for a light or loupes moving forward!
"I have been a LumaDent satisfied customer for years. The customer service is "bend over backward", the reliability hands down, the quality beats my hygienist's light from another major dental/medical optics company. I am so happy with the quality of the LumaDent lights that when it came down to a major remodel of our 3 ops, and the old Ritter operatory lights, I just removed the operatory lights, and DID NOT replace them. Yes, we rely 100% on
LumaDent Headlights, and have not been disappointed!."
Bob DMD Florida
Recommend by my co workers. They have excellent experience with lumadent. I really like the fact that they provide custom mount for literally any loupe on the market. Best customer service. Highly recommend!
Lumadent is by far the best light and they have the best customer service! Lumadent light is small but bright. I like the fact that the wire can be unplugged from the light. so you can change the wire without changing the entire light. They will have repeat business from me.
Before buying Lumadent, I had two Orascoptic lights and for both, the wire broke and short out within two years of use. I called them and they said I have to buy the entire light with the wire for $450.00, the light and the wire are one unit. The attitude of Orascoptic customer service person was "too bad for you, now pay the $450.00". I will never buy Orascoptic again. I also regret buying their loupes. They could never get my occulars to come together with one circle and in focus. In this market where there are many companies offering loupes and lights, this is not a way to do business.
I have been very happy with my headlamp from Lumadent and have always had extremely prompt and helpful responses from customer service when I have had issues. Stefanie at customer service has been able to provide with clear options on repairs or replacements of parts as well as following up on past problems.
I’ve had LumaDent Loupes and UniLux light for over two years. I reached out to the company to see if I could get a light for a mission trip. Their customer representative was so helpful. I received my light with plenty of time to spare. I love their products. I work in two different offices and will be buying another Loupe/Light set and keeping my additional light for my mission trips.
I’m very pleased with Luma Dent products and the customer service. Quality of the product is absolutely important but, having an excellent costumer service is what makes it more valuable... I specifically would like to thank Stefanie Riddle for her kind and fast reply and for solving my issue in a very short time. Great job!
Great Company, Great Light, Great customer Support. I own two lumadent lights and they have been awesome and reliable. Post purchase support has been phenomenal even years after purchasing my first one. I would not hesitate to buy again.