I am on my third lumadent headlight because i keep buying new loupes and want to have a backup. the customer service is fantastic. I cant say enough about the quality for the money compared to other companies like designs for visisons. I love my DVF Loupes, but their headlight is terrible and it costs more to repair a battery than it does to buy 2 new lumadent ones!
Great Company, Great Light, Great customer Support. I own two lumadent lights and they have been awesome and reliable. Post purchase support has been phenomenal even years after purchasing my first one. I would not hesitate to buy again.
LumaDent is AWESOME! I'm a dental student, and based on various other brands of lights/battery packs I have tried in labs and clinic, I can say that this is really a quality product and a great value. The lights are very bright, and the batteries last me all day. Additionally, a lot of light companies do not provide a composite filter with their lights. LumaDent's work great. Also, if you need any help with the ordering process, call Allie at the customer service number. She is very friendly and extremely helpful. Wonderful products and excellent customer service! Will continue to order from them in the future.
I love the light, it is sleek, not heavy and does not over-heat my face! I also go to UCSF and all of the top doctors here use lumadent. I am really happy with this purchase. Also their customer service is great, Brandon was great on the phone when I had trouble putting on a clip for the new loupes I got. Great product and great company.
excellent customer service. Allie is the best, she is extremely responsive, called me back within 15 minutes of leaving a message requesting additional accessories. The product is amazing as well. Highly highly recommend the product and the company.
I’ve been using LumaDent products for long time. Very good costumer service. I recently experienced a problem with my battery, called the customer service and I was help by Stefanie Riddle. She said was a big help and part of the excellent team. Thank you Lumadent and thank you Stefanie.
I choose Lumadent from the beginning for its compactness, weight and brightness. I have not been disappointed as i'm still using my original battery from 7 years ago. Purchased a back-up battery 2 years ago but have not had to use it yet. Great customer service (thanks Sally!)... proactively contacted me with a request to replace/upgrade my second battery due to possible manufacturing issues.
I use Orascoptic loupes and the Lumadent light fits fine. Very satisfied with my light and the Lumadent company.
Great customer Services, ordered the headlights for my wife Exam from Australia. Had a small issue with the headlights then we spoke to Marks from customer support and in no time my problem was solved and he found me a solution. Thank you so much lumadent team
I have 2 pairs of lumadent loupes and 3 lights (one for mission trips) and I can't live without them. There were some issues with the cables last year and with the glue to hold the loupes in the glasses but both were addressed at no cost to me. The clip for the light on my frames moves a bit. Make sure you unclip the light before putting it in the box. The battery clip gives me a rash on my back but I have pretty sensitive skin. Overall happy.
I have used a LumaDent loupe and light for approximately 2 years now and have been very satisfied with the product. When I have had any problems, the costumer service had been great and my problems have been resolved very quickly. I'd highly recommend the Luma Dent product. Read more reviews on Facebook!
LumaDent was my best invest in my dental career. Very easy and convenient to use with switch on the battery. Battery life lasts longer than other company 's light that I've been using and charges faster. Warm light gives comfort in my eyes as a full time user. Fast customer service was another reason I really love this company!