Awesome light, and I'm very impressed with their customer service, especially for not having a rep in the NC area. Very prompt in responding when I had an issue with a light mount to my loupes. Would recommend this company to everyone looking for a light or loupes moving forward!
I've been purchasing items from lumadent for a few years now, and by far I've had the best experience recently when I had to order another light for my loupes. I will never forget the customer service agent, her name was Faith, and she not only helped me solve my issues, but she was an absolute class act. Lumadent as a company makes great products, and now I've realized that they also have excellent employees as well. I will continue to buy my products from lumadent in the years to come, their lights and battery packs are great.
Awesome! thanks again, my boss is looking for a light so he is anxious for me to set mine up. He was blown away by the price, which as you know is half of the competitors. I was so thankful you were at the NC State Dental meeting because I had already decided to bite the bullet and put DFV light on my DFV loupes! SO happy to have attended Dr Low's lecture and hear his recommendation for the Luma Light.
Thanks again! I know you'll have another order from my Dr. as soon as he uses the light. This awesome customer service put a big smile on his face and mine too!
I got the 4.0 Loupes with light. I love working with them. I asked for protective covering for the ocular lens and they were able to find some for me! Really great loupes. Great customer service. I've been really pleased.
Excellent product! I am able to use my super reliable LumaDent light with both of my loupes. The ease of charging and attachment to my eyewear was very easy. I am over the moon satisfied with the exceptional customer service, communication and customer care that I purchased a second light when my updated loupes arrived. My first light is still going strong after three years of use!! Love the LumaDent products: reliable and appropriate light source for my magnification eyewear.
Excellent customer service! I have the "Best Value Package" that I purchased in dental school ~3 years ago and the batteries began to malfunction recently. They replaced the elements in my two batteries that were actually no longer under warranty -- and only charged me shipping costs! I was also given a loaner battery to use in the meantime. Nothing but good things to say about LumaDent. Thank you!
i got my lumadent light a year and a half ago, it has been a game changer in practicing hygiene...absolutely love it. i recently had an issue with the mount and the customer service was phenomenal. allie was was beyond helpful and shipped out a new mount immediately!
LumaDent's customer service is unmatched. When looking for a new light, I had narrowed my search down to a few companies. I contacted a few companies to get some more information due to their complicated order forms (or lack there of), and it was like they didn't care if they received my business or not. After reading countless outstanding reviews regarding LumaDent's customer service, it convinced me to go with this company, and I am so glad I did. I received the product in 3 days, and each day I got an update on my tracking info. They even contacted me before shipping to clarify that I had entered the correct info they needed to send the appropriate mounting bracket. The light itself is amazing, and so much brighter and lighter than my Surgitel light. The anti curing filter even has an awesome design which uses magnets to keep the filter up and out of the way or down when you need it. Couldn't be happier with my decision to go with LumaDent.