We never use our overhead lights anymore. We are just so happy with our lumadents. We have had several in our office for a few years, and as small technical problems have occurred, the customer service team has always been extremely professional, courteous, and responsive. Great company!
Ariane Nepomuceno was extremely prompt with responding to my issue through the Lumadent's online support service. I was quite surprised by the swift resolution of the problem because I sent this ticket over the weekend. This is one of the most important qualities I look for in a loupes/light company, and I look forward to working with this company further.
I have thoroughly enjoyed the lumadent led light it literally enabled me to maximize the effectiveness of my loupes. I love the light weight and I have found the customer service to be outstanding.
Love my Lumadent loupes, love my Lumadent light. The customer service and communication with Noah has been awesome! I will definitely return for more purchases down the road!
I am extremely pleased with my Lumadent headlight. The product is a value for money. It makes my job easier and efficient. I would be half - blind without it. The support team is very helpful. Don always respond to my email without delay. I am based in Sydney and their service would be highly recommended.
All the best to the company and staffs who invented Lumadent.
I've worked with Alex B. at Lumadent for several years now, and am now buying another light & batteries combo for a second pair of loupes I just bought. Every time I've had a question, needed a new cord, or now this new order, he's always been very responsive and helpful. They've taken good care of me and stand by the service they promise to deliver!
Also their warm light is amazing, most other companies don't offer a good "warm" light. It's more than bright enough for me, even doing molar endo, and it's easier on my eyes, I don't get "snow blinded" or migraines like I've seen from some of the super bright white lights that are out there. Very pleased!
I've been purchasing items from lumadent for a few years now, and by far I've had the best experience recently when I had to order another light for my loupes. I will never forget the customer service agent, her name was Faith, and she not only helped me solve my issues, but she was an absolute class act. Lumadent as a company makes great products, and now I've realized that they also have excellent employees as well. I will continue to buy my products from lumadent in the years to come, their lights and battery packs are great.
I previously had another light, and I dropped it once and it broke. I decided to try Lumadent, and I am so happy I did! The quality and brightness is amazing, and they are durable. I can say with 100% certainty I will only be buying Lumadent from now on.
Just purchased the 3.3 flip-up loupes with the Lumadent light combination.These replace my SheerVision light(exorbitant replacement battery price) and Orascoptic loupes. I am very pleased with the performance, lightweight and the value,The bridge of my nose and neck are much more comfortable. I have had outstanding customer service from Tim Powell( Canadian representative) to fine tune my working distance. LumaDent provides a great alternative for Canadian dentists.
Victoria BC
Canada
excellent customer service. Allie is the best, she is extremely responsive, called me back within 15 minutes of leaving a message requesting additional accessories. The product is amazing as well. Highly highly recommend the product and the company.
I just received my LumaDent headlight and used it all day. Wow! This is amazing. I see things I never saw before. Really, I don't know how I worked without this light. I give them a big thumbs up.
Lumadent has the best quality dental products. I recently upgraded my loupes and lights with Lumadent and they never fail my expectations. The customer support especially Mr Samuel Shick is always quick to responds to my inquiries. Very professional and courteous. Thank you.
