I've had a lumadent light for a few years now which I've been very happy with and recently needed a new battery. I found their customer service excellent and the prices still very reasonable. Both Justin and Noah were very quick at resolving my problem. Thanks guys
Awesome! thanks again, my boss is looking for a light so he is anxious for me to set mine up. He was blown away by the price, which as you know is half of the competitors. I was so thankful you were at the NC State Dental meeting because I had already decided to bite the bullet and put DFV light on my DFV loupes! SO happy to have attended Dr Low's lecture and hear his recommendation for the Luma Light.
Thanks again! I know you'll have another order from my Dr. as soon as he uses the light. This awesome customer service put a big smile on his face and mine too!
I first purchased my Lumadent headlight system in dental school - their affordable student discount was my first reason for purchasing, but since then, I have never looked back. Their lights are very bright, and the batteries last forever! I have also upgraded to the uniLux system which makes things even more convenient. I recommend these lights to everyone!
I love my lumadent light! It is so convenient and easy to use. Very comfortable.
Also, Stefanie from customer support was very helpful and responsive when it came to troubleshooting. Great customer service!
I've been a Lumadent customer for 6 years. I just upgraded my old one for their new LED. It's a quality light at an affordable price. They also have amazing customer service and helped me with a few repairs.
LumaDent customer service is phenomenal. I have worked with Allie P. over the past month to purchase the right loupes and accessories. She answered each inquiry and provided me with the most professional service one could ask for. LumaDent is the true Cadillac of loupes and their service is second to none. I highly recommend them to any dental professional.
I am very impressed with the customer service I have received from LumaDent. They went above and beyond to help me when my battery wasn't charging after two years of use. They replaced both my batteries and paid for shipping costs. I would like to give a shout out to Josie in customer service. She is a great asset to your company.
I also love, Love, LOVE my LumaDent light. It makes my job so much easier. I feel like I can do a better cleaning with it. If I ever forget it, I will drive home at lunch to get it. I hate working without it. Great product, great service, great company. Thanks LumaDent!!
I borrowed a hygienist's LumaDent loupes with the headlight and was impressed with the fit and the overall light weight of the frames. I've heard of sport frames breaking with other brands and was full of questions for LumaDent.. When I called the customer service at LumaDent to ask my million questions, Noah was to the rescue. He was incredibly helpful with ordering the perfect pair for me. Customer service is everything and LumaDent is top notch. Noah even gave me the UOP DISCOUNT!!! Look no further just call Noah!!
Their product is just as great but the customer service is greater! The Lumadent team always responds in a timely manner to any of my questions, especially when it comes to my order or issues with the product I've have purchased from them. Even without a rep in NC, they are very efficient in correspondence and will always do their best to ship out what you need immediately.
I got the 4.0 Loupes with light. I love working with them. I asked for protective covering for the ocular lens and they were able to find some for me! Really great loupes. Great customer service. I've been really pleased.
I got a Luma Dent light for my loupes, safety glasses, and my assisstant's safety glasses. We are taking down all my overhead lights in each operatory and just using these loupe lights now.
No problems so far with the Luma Dent lights and I like the on/off switch in it better than any other brand. The battery position behind the neck is the best. Very nice product.
i got my lumadent light a year and a half ago, it has been a game changer in practicing hygiene...absolutely love it. i recently had an issue with the mount and the customer service was phenomenal. allie was was beyond helpful and shipped out a new mount immediately!
Just received the UniLux headlamp and 2.5x TTL loupes. These are both fantastic products! The field of view and clarity of the telescopes is outstanding! My previous headlamp could not be fixed due to a wire malfunction, which drove me to find a better product. The UniLux has replaceable wires, and LumaDent even threw in an extra cable with the purchase of the light! Brightness is outstanding even on the lowest setting, yet doesn't cause any discomfort over prolonged use. The battery pack can magnetically attach to a scrub top or shirt which acts as a lanyard for the loupes. Two battery packs included and they even had the insight to place a button on the unit to check the charge to prevent drain on the battery from a constantly lit display. Ingenious! The switch is easily activated by bump from the back of the hand to prevent cross-contamination. My favorite thing is the little magnet and "arm" on the composite filter. You can flick this thing over so easily with the mirror handle and the magnet stops it at the perfect spot. Phenomenal products! If I ever need another light or a pair of loupes LumaDent will be my first pick!
