Great product for a great value. Battery pack holds an amazing charge with very minimal charge times. LumaDent customer service has been easy to work with and they continue to make improvements to their product.
I am a first year dental hygiene student who was given a group project to complete about one dental product of our choice at this year's Hinman dental convention. My partner and I chose to focus on loupes. At the convention, we compared and contrasted every loupe brand present. Out of all the competitors that we researched, LumaDent has the best headlamp systems and customer service, by far! The sales and marketing manager that we spoke with that day, Jose Gallardo, was extremely knowledgeable and friendly. He literally could not say enough about why LumaDent is the best choice and, after our research, we completely agree. I am 100% certain that I will become a LumaDent customer in the future. This company is leading the pack when it comes to versatility, illumination, and customer service!
"I have been a LumaDent satisfied customer for years. The customer service is "bend over backward", the reliability hands down, the quality beats my hygienist's light from another major dental/medical optics company. I am so happy with the quality of the LumaDent lights that when it came down to a major remodel of our 3 ops, and the old Ritter operatory lights, I just removed the operatory lights, and DID NOT replace them. Yes, we rely 100% on
LumaDent Headlights, and have not been disappointed!."
Bob DMD Florida
Very impressed with product and customer service. I've had a few issues with mounts and most recently a composite filter. I've always received a prompt and courteous response from the company and all my issues have been quickly resolved. Very appreciative!
I have been very happy with my headlamp from Lumadent and have always had extremely prompt and helpful responses from customer service when I have had issues. Stefanie at customer service has been able to provide with clear options on repairs or replacements of parts as well as following up on past problems.
Dear Fellow Hygienists, if you haven't been wearing your loupes or better yet, using a light, I want to let you know there is a new sheriff in town and it is the Lumadent lights. I work with two other hygienists and fortunately, we are very supportive of one another. I was directed to contact Lumadent after an offer at a dental conference in San Francisco. Justin Bryan, a sales rep was driving to The Bay Area, stopped by my office and installed my light, It was just that professional and easy. You have got to treat yourself to a Lumadent light, Plus, better access when scaling, Who knows, I might wear my loupes to a Golden State Warriors game so I can get a close up of Draymond Green. Lol, Thank you Justin Bryan and Lumadent,
I’ve been using LumaDent products for long time. Very good costumer service. I recently experienced a problem with my battery, called the customer service and I was help by Stefanie Riddle. She said was a big help and part of the excellent team. Thank you Lumadent and thank you Stefanie.
Amazing product at a reasonable price, and even more amazing customer service. I worked with a customer service agent named Faith who went above and beyond to help me. I wanted to connect my light to my own pair of Oakley radar safety glasses, and Faith promptly answered all questions via phone and email, sent instructions on how to install the part, and delivered the product in an incredibly timely fashion, all while being very pleasant to work with. Honestly the best customer service of any company I have ever worked with.. which will make me a loyal Lumadent user in the future.
I have had nothing but great experiences dealing with Lumadent. Their new light is a tremendous improvement over an already great original product. Even better than their lights is their customer service. They are always quick to respond whenever I have a question or concern with one of their products, and their shipping is incredibly fast. They have a great product that they back up with even better people, I can't recommend them highly enough.