Amazing product at a reasonable price, and even more amazing customer service. I worked with a customer service agent named Faith who went above and beyond to help me. I wanted to connect my light to my own pair of Oakley radar safety glasses, and Faith promptly answered all questions via phone and email, sent instructions on how to install the part, and delivered the product in an incredibly timely fashion, all while being very pleasant to work with. Honestly the best customer service of any company I have ever worked with.. which will make me a loyal Lumadent user in the future.
I received my first Lumadent light as a gift from another dentist. It outlasted my loupes and I got a Unilux light to go with my new light. The Unilux is great because there is no tether that goes to your waist or pocket to get caught on things. There are other loupes that have batteries at the end of the arms, but this seemed more comfortable to me. At first it seemed strange to have a battery at my neck, but after a day I didn't even notice it was there. I had a tear in one of the pieces that connects the battery to my loupes and they replaced it quickly and at no charge!
I just received my loupes today! I am extremely impressed with the quality of your TTL loupes and light system! They are a perfect fit! Your customer service is second to none as I contacted three other loupe companies but decided to go with Lumadent based on other reviews and excellent service from Brandon Fettig. Thank you LUMADENT!
I just recently ordered my first pair of loupes and headlight from LumaDent recently, and I am more than pleased with their products and service. I received my loupes in time to practice using them a little, before they were required in my dental school.
Their loupes are just as excellent in quality as their headlight. I can see just as much detail as with some of the more expensive brands (Q optics, orascoptic, etc.). Their is no reason to spend more money to get a more reputable loupe brand!! I'm so glad I went with lumadent, because I know I didn't get ripped off.
My entire experience with Lumadent was awesome! My first encounter with the company was with Scott Smith who is the representative in FL. He came to our dental school often, was always easy to communicate with be it in person, on the phone, or email, and worked around our very busy schedules. I originally bought my Loupes from Orascoptic at the time, but really wanted to give Lumadent a chance because I heard so many great things. I have since returned my Orascoptic Loupes due to bad service and them not being able to meet my needs. While working with Lumadent to get the perfect Loupes for me, I would call the main office in Reno, NV. I frequently talked to Justin Bryan and Katherine Lontoc who were always kind on the phone and did everything they could to meet my needs. I was floored with what they were willing to do and how quickly things got done considering my previous experience with other Loupes companies. If you have the opportunity to decide between Loupes/Light brands, do yourself a favor and give Lumadent a try! I also bought my light through them and love the settings. The nob makes things so much better and I cannot imagine having only a few step settings. At the end of the day, I am so grateful to my friends who told me to get these Loupes. The company is amazing and I cannot be happier! #teamLumadent
I’ve had LumaDent Loupes and UniLux light for over two years. I reached out to the company to see if I could get a light for a mission trip. Their customer representative was so helpful. I received my light with plenty of time to spare. I love their products. I work in two different offices and will be buying another Loupe/Light set and keeping my additional light for my mission trips.
I am on my third lumadent headlight because i keep buying new loupes and want to have a backup. the customer service is fantastic. I cant say enough about the quality for the money compared to other companies like designs for visisons. I love my DVF Loupes, but their headlight is terrible and it costs more to repair a battery than it does to buy 2 new lumadent ones!