I have had two lights and recently ordered loupes. I have also provided a light for my hygienist. We love LumaDent! The company provides an excellent product at a great price and most importantly the customer service is outstanding. I have had minor issues with battery packs and cords over the years. The customer service has been professional, quick, and beyond fair in standing behind their product. If nothing changes we will be customers for life. Thank you LumaDent!
Absolutely amazing customer service! I had a light system from another company (large company with a solid reputation) and LumaDent has a superior product, infinitely better customer service and a much better price point. Highly recommended!
Lumadent was quick to help me with mounting my LumaDent light to my Orascoptic Loupes. Mounting required a special bracket that I was unaware I needed at the time of purchase. Lumadent readily helped me figure out what was wrong and then shipped the bracket to me! Great Customer Service!
Allie was GREAT to work with. Some of the best customer service I've experienced in a while. She knew the products very well and went beyond what was expected looking out for my best interest.
excellent customer service. Allie is the best, she is extremely responsive, called me back within 15 minutes of leaving a message requesting additional accessories. The product is amazing as well. Highly highly recommend the product and the company.
I've used Lumadent for the past three years all throughout dental school. Now in my last year, I got another "best value" kit before graduating. The student and group purchase pricing is unbeatable, made even better by the fact that the light is fantastic! I love the fact that it's simple and no frills, no integrated cord (meaning quick and easy and CHEAP replacement) and no proprietary plug for charging the batteries. Incredibly user -oriented design. And the safety glasses, the safety glasses! For anyone reading, GET THE SAFETY GLASSES WITH A LIGHT MOUNT. They will prove to be indispensable, especially if you do any charitable or dental missions work.
Service has been top notch. Our local rep, Jo Medina, has been available every step of the way and answered all of my co-purchasers' questions without hesitation. Submitted our orders, quick and easy payment for everyone, and we got our kits in THREE days!
I'll be a Lumadent user for life, and I'm willing to bet you've just won another 20 from our group buy!
This is the best, brightest and lightest light I have used, and the best part - it doesn't break the budget! I now find it difficult working without the use of this light, I even convinced my boss to buy the light as well! Lumadent have a fantastic product along with great customer service with a very quick response! highly recommended A++
I am a second year dental student and purchasing this light has made life so much easier! I have the light with the attached wire and I barely ever have to charge it which comes in handy when you are working long hours. I can see so much clearer and I think it makes all the difference especially when you’re first learning how to prep teeth properly.
I have had nothing but great experiences dealing with Lumadent. Their new light is a tremendous improvement over an already great original product. Even better than their lights is their customer service. They are always quick to respond whenever I have a question or concern with one of their products, and their shipping is incredibly fast. They have a great product that they back up with even better people, I can't recommend them highly enough.
We never use our overhead lights anymore. We are just so happy with our lumadents. We have had several in our office for a few years, and as small technical problems have occurred, the customer service team has always been extremely professional, courteous, and responsive. Great company!