I've been purchasing items from lumadent for a few years now, and by far I've had the best experience recently when I had to order another light for my loupes. I will never forget the customer service agent, her name was Faith, and she not only helped me solve my issues, but she was an absolute class act. Lumadent as a company makes great products, and now I've realized that they also have excellent employees as well. I will continue to buy my products from lumadent in the years to come, their lights and battery packs are great.
I am 3 weeks into my new Lumadent light that I pair with my DFV loupes. The Lumadent light replaced an Orascoptic light (Xeon Discovery). The LumaDent light has a super clean attachment bracket, is very light and came with two batteries at 1/2 the price that I paid 5 years ago for the Orascoptic light. Three thumbs up for LumaDent. Thank you to the others on DT who recommended.
I first purchased my Lumadent headlight system in dental school - their affordable student discount was my first reason for purchasing, but since then, I have never looked back. Their lights are very bright, and the batteries last forever! I have also upgraded to the uniLux system which makes things even more convenient. I recommend these lights to everyone!
Just purchased the 3.3 flip-up loupes with the Lumadent light combination.These replace my SheerVision light(exorbitant replacement battery price) and Orascoptic loupes. I am very pleased with the performance, lightweight and the value,The bridge of my nose and neck are much more comfortable. I have had outstanding customer service from Tim Powell( Canadian representative) to fine tune my working distance. LumaDent provides a great alternative for Canadian dentists.
LumaDent was my best invest in my dental career. Very easy and convenient to use with switch on the battery. Battery life lasts longer than other company 's light that I've been using and charges faster. Warm light gives comfort in my eyes as a full time user. Fast customer service was another reason I really love this company!
Your hinged LumiShields work great with my microscope. I actually hinge it down instead of up so I’m still protected from splatter coming up from the patient while I’m looking in the microscope. I just ordered 6 more for my office.
John C. Fat, DDS, MS
Very impressed with product and customer service. I've had a few issues with mounts and most recently a composite filter. I've always received a prompt and courteous response from the company and all my issues have been quickly resolved. Very appreciative!
This is my second week with my Lumadent light. I LOVE IT!!!! I have been a hygienist for 13 years and this is my first foray "into the light". Why did I wait so long? I couldn't "see" what I was missing! Attaching the light to my DFV loupes was simple and everything was included to complete the process. During my research, Allie was lucky enough to talk with me several times ????. Each time she was very gracious as well as impressed me with her knowledge of the product. I am very happy with my decision to go with this company. After reading the reviews, I have no doubt that Lumadent will continue with the great customer service.
Received the light a month ago-- Very easy to assemble and easy to use. Found the light to be quite bright and real happy with the daily duration of the light packs! Was a great pick and company service is excellent-- responsive by phone--and online- do highly recommend!
I've been a Lumadent customer for almost 5 years now. I swear by their products, and more importantly their service. I had a fault with one of their product (after a lot of use) and they replaced them with no hesitation. I'll be a long time customer of theirs. Couldn't recommend higher.
"I have been a LumaDent satisfied customer for years. The customer service is "bend over backward", the reliability hands down, the quality beats my hygienist's light from another major dental/medical optics company. I am so happy with the quality of the LumaDent lights that when it came down to a major remodel of our 3 ops, and the old Ritter operatory lights, I just removed the operatory lights, and DID NOT replace them. Yes, we rely 100% on
LumaDent Headlights, and have not been disappointed!."
Bob DMD Florida
I am extremely pleased with my Lumadent headlight. The product is a value for money. It makes my job easier and efficient. I would be half - blind without it. The support team is very helpful. Don always respond to my email without delay. I am based in Sydney and their service would be highly recommended.
All the best to the company and staffs who invented Lumadent.