Awesome! thanks again, my boss is looking for a light so he is anxious for me to set mine up. He was blown away by the price, which as you know is half of the competitors. I was so thankful you were at the NC State Dental meeting because I had already decided to bite the bullet and put DFV light on my DFV loupes! SO happy to have attended Dr Low's lecture and hear his recommendation for the Luma Light.
Thanks again! I know you'll have another order from my Dr. as soon as he uses the light. This awesome customer service put a big smile on his face and mine too!
Lumadent is by far the best light and they have the best customer service! Lumadent light is small but bright. I like the fact that the wire can be unplugged from the light. so you can change the wire without changing the entire light. They will have repeat business from me.
Before buying Lumadent, I had two Orascoptic lights and for both, the wire broke and short out within two years of use. I called them and they said I have to buy the entire light with the wire for $450.00, the light and the wire are one unit. The attitude of Orascoptic customer service person was "too bad for you, now pay the $450.00". I will never buy Orascoptic again. I also regret buying their loupes. They could never get my occulars to come together with one circle and in focus. In this market where there are many companies offering loupes and lights, this is not a way to do business.
I first purchased my Lumadent headlight system in dental school - their affordable student discount was my first reason for purchasing, but since then, I have never looked back. Their lights are very bright, and the batteries last forever! I have also upgraded to the uniLux system which makes things even more convenient. I recommend these lights to everyone!
I am very impressed with the customer service I have received from LumaDent. They went above and beyond to help me when my battery wasn't charging after two years of use. They replaced both my batteries and paid for shipping costs. I would like to give a shout out to Josie in customer service. She is a great asset to your company.
I also love, Love, LOVE my LumaDent light. It makes my job so much easier. I feel like I can do a better cleaning with it. If I ever forget it, I will drive home at lunch to get it. I hate working without it. Great product, great service, great company. Thanks LumaDent!!
LumaDent was my best invest in my dental career. Very easy and convenient to use with switch on the battery. Battery life lasts longer than other company 's light that I've been using and charges faster. Warm light gives comfort in my eyes as a full time user. Fast customer service was another reason I really love this company!
I am 3 weeks into my new Lumadent light that I pair with my DFV loupes. The Lumadent light replaced an Orascoptic light (Xeon Discovery). The LumaDent light has a super clean attachment bracket, is very light and came with two batteries at 1/2 the price that I paid 5 years ago for the Orascoptic light. Three thumbs up for LumaDent. Thank you to the others on DT who recommended.
Recommend by my co workers. They have excellent experience with lumadent. I really like the fact that they provide custom mount for literally any loupe on the market. Best customer service. Highly recommend!
I've been purchasing items from lumadent for a few years now, and by far I've had the best experience recently when I had to order another light for my loupes. I will never forget the customer service agent, her name was Faith, and she not only helped me solve my issues, but she was an absolute class act. Lumadent as a company makes great products, and now I've realized that they also have excellent employees as well. I will continue to buy my products from lumadent in the years to come, their lights and battery packs are great.
I am an Australian dentistry student who purchased a Lumadent light last year. When comparing the prices, there was really no comparison! The official light for my loupes was well over $1600, and the lumadent option that I purchased was roughly a quarter of that (with shipping and handling included), and it fits perfectly onto my loupes. It is ideal for young graduates and/or students for which there are greater financial considerations. Having done the research it was by far the best light for the most affordable price. I had a small issue recently with one of the cables that attaches the battery source to the light. I sent an email explaining the issue and that day the issue was dealt with without any hassle and a new cable was immediately dispatched to me. I would highly recommend this product to anyone considering it, and living in Australia posed no issue whatsoever.