Awesome! thanks again, my boss is looking for a light so he is anxious for me to set mine up. He was blown away by the price, which as you know is half of the competitors. I was so thankful you were at the NC State Dental meeting because I had already decided to bite the bullet and put DFV light on my DFV loupes! SO happy to have attended Dr Low's lecture and hear his recommendation for the Luma Light.
Thanks again! I know you'll have another order from my Dr. as soon as he uses the light. This awesome customer service put a big smile on his face and mine too!
Dear Fellow Hygienists, if you haven't been wearing your loupes or better yet, using a light, I want to let you know there is a new sheriff in town and it is the Lumadent lights. I work with two other hygienists and fortunately, we are very supportive of one another. I was directed to contact Lumadent after an offer at a dental conference in San Francisco. Justin Bryan, a sales rep was driving to The Bay Area, stopped by my office and installed my light, It was just that professional and easy. You have got to treat yourself to a Lumadent light, Plus, better access when scaling, Who knows, I might wear my loupes to a Golden State Warriors game so I can get a close up of Draymond Green. Lol, Thank you Justin Bryan and Lumadent,
I first purchased my Lumadent headlight system in dental school - their affordable student discount was my first reason for purchasing, but since then, I have never looked back. Their lights are very bright, and the batteries last forever! I have also upgraded to the uniLux system which makes things even more convenient. I recommend these lights to everyone!
Randall has been so helpful with any problems I have ever had even since dental school through residency and into private practice. Justin in service was also amazing when I had problems with my battery. Would recommend LumaDent to all!
I've been purchasing items from lumadent for a few years now, and by far I've had the best experience recently when I had to order another light for my loupes. I will never forget the customer service agent, her name was Faith, and she not only helped me solve my issues, but she was an absolute class act. Lumadent as a company makes great products, and now I've realized that they also have excellent employees as well. I will continue to buy my products from lumadent in the years to come, their lights and battery packs are great.
I have a set of the surgitel 3.5x micro TTL and got the Lumadent 4.0s as backups. i worethem for a day and now I wear them for a day and now I wear them everyday and the surgitels are my backups. Also have them with the Lumadent light. Hell of a value. Great Customer service.
I've been using LumaDent since 2010 as a third year dental student. Their customer service is excellent. I would highly recommend them to anyone looking for a loupe mounted light solution. Justin in particular quickly responds to emails and rushed a loaner battery pack out to me when mine needed service. I'll be ordering my next light from them when it's time for an upgrade.
I have had a first generation light since 2012. It finally fizzled out. I can't say enough about the customer service I've experienced over these 6 years. There is always a human to speak with and they are all genuinely nice people. I am looking forward to my new HL 360 headlight and the amazing upgrades Lumadent has made. Marcus is a great addition to their team.
Their product is just as great but the customer service is greater! The Lumadent team always responds in a timely manner to any of my questions, especially when it comes to my order or issues with the product I've have purchased from them. Even without a rep in NC, they are very efficient in correspondence and will always do their best to ship out what you need immediately.
I have used a LumaDent loupe and light for approximately 2 years now and have been very satisfied with the product. When I have had any problems, the costumer service had been great and my problems have been resolved very quickly. I'd highly recommend the Luma Dent product. Read more reviews on Facebook!