I borrowed a hygienist's LumaDent loupes with the headlight and was impressed with the fit and the overall light weight of the frames. I've heard of sport frames breaking with other brands and was full of questions for LumaDent.. When I called the customer service at LumaDent to ask my million questions, Noah was to the rescue. He was incredibly helpful with ordering the perfect pair for me. Customer service is everything and LumaDent is top notch. Noah even gave me the UOP DISCOUNT!!! Look no further just call Noah!!
excellent customer service. Allie is the best, she is extremely responsive, called me back within 15 minutes of leaving a message requesting additional accessories. The product is amazing as well. Highly highly recommend the product and the company.
Switched over from another light and will never turn back! The lumadent is made solid and has a great battery life and brightness. Much more stable than my last light and works great with my loupes. The customer service is amazing. If you ever need anything, they are fast and reliable. I will most likely purchase one more after I graduate from school.
Have 2 of these lights - one on my loupes and one for my safety glasses. They are as much of an advantage as the loupes themselves. Had a great customer service experience with Robert H which will definitely keep me as a customer for a long time to come. Thanks!
Just received the UniLux headlamp and 2.5x TTL loupes. These are both fantastic products! The field of view and clarity of the telescopes is outstanding! My previous headlamp could not be fixed due to a wire malfunction, which drove me to find a better product. The UniLux has replaceable wires, and LumaDent even threw in an extra cable with the purchase of the light! Brightness is outstanding even on the lowest setting, yet doesn't cause any discomfort over prolonged use. The battery pack can magnetically attach to a scrub top or shirt which acts as a lanyard for the loupes. Two battery packs included and they even had the insight to place a button on the unit to check the charge to prevent drain on the battery from a constantly lit display. Ingenious! The switch is easily activated by bump from the back of the hand to prevent cross-contamination. My favorite thing is the little magnet and "arm" on the composite filter. You can flick this thing over so easily with the mirror handle and the magnet stops it at the perfect spot. Phenomenal products! If I ever need another light or a pair of loupes LumaDent will be my first pick!
I got a Luma Dent light for my loupes, safety glasses, and my assisstant's safety glasses. We are taking down all my overhead lights in each operatory and just using these loupe lights now.
No problems so far with the Luma Dent lights and I like the on/off switch in it better than any other brand. The battery position behind the neck is the best. Very nice product.
Good service and empathy for your clients is what I value in a good business and LumaDent is just that. And I mean that with all sincerity. I purchased a great quality light from LumaDent, and recently I was again in touch with Justin Bryan who went out of his way to help me with a new mount to fit my new loupes. And let me not forget to thank Jo Medina as well for being so prompt in relaying my information in the appropriate direction. You guys have my loyalty! Thank you.
Received the light a month ago-- Very easy to assemble and easy to use. Found the light to be quite bright and real happy with the daily duration of the light packs! Was a great pick and company service is excellent-- responsive by phone--and online- do highly recommend!
After nearly 15 years, I've decided to get a new pair of TTL loupes to replace my SurgiTel flip-ups. I decided to go with Lumadent's 3.3 loupes and LED headlight. After 2 weeks, I'm really happy with the product. good quality loupes that are clear and the light works great. There are other reviews of the Lumadent products that are more thorough, however, I'm writing to let everyone know of the exceptional customer service. I placed an order with Noah and he stayed in touch throughout the measurement process. It's simple yet very accurate. There was a short in one of the wires, I called Noah, and in a few days a replacement arrived at the office. I highly recommend Lumadent's products. They have exceptional customer support.
Mike N. D.M.D
"I have been a LumaDent satisfied customer for years. The customer service is "bend over backward", the reliability hands down, the quality beats my hygienist's light from another major dental/medical optics company. I am so happy with the quality of the LumaDent lights that when it came down to a major remodel of our 3 ops, and the old Ritter operatory lights, I just removed the operatory lights, and DID NOT replace them. Yes, we rely 100% on
LumaDent Headlights, and have not been disappointed!."
Bob DMD Florida