Switched over from another light and will never turn back! The lumadent is made solid and has a great battery life and brightness. Much more stable than my last light and works great with my loupes. The customer service is amazing. If you ever need anything, they are fast and reliable. I will most likely purchase one more after I graduate from school.
Awesome light, and I'm very impressed with their customer service, especially for not having a rep in the NC area. Very prompt in responding when I had an issue with a light mount to my loupes. Would recommend this company to everyone looking for a light or loupes moving forward!
I am a second year dental student and purchasing this light has made life so much easier! I have the light with the attached wire and I barely ever have to charge it which comes in handy when you are working long hours. I can see so much clearer and I think it makes all the difference especially when you’re first learning how to prep teeth properly.
This is the first time I’ve ordered from this company! The customer service was phenomenal!! They helped me order my product without any hassle and were able to track down my local post office due to them accidentally dropping it off at the wrong location. They were there every step of the way!
I ordered the Unilux Battery pack with light and I absolutely love it. I was always getting caught up by my old longer cord. These batteries are so much light and the light shows more detail!
excellent customer service. Allie is the best, she is extremely responsive, called me back within 15 minutes of leaving a message requesting additional accessories. The product is amazing as well. Highly highly recommend the product and the company.
i got my lumadent light a year and a half ago, it has been a game changer in practicing hygiene...absolutely love it. i recently had an issue with the mount and the customer service was phenomenal. allie was was beyond helpful and shipped out a new mount immediately!
I have had two lights and recently ordered loupes. I have also provided a light for my hygienist. We love LumaDent! The company provides an excellent product at a great price and most importantly the customer service is outstanding. I have had minor issues with battery packs and cords over the years. The customer service has been professional, quick, and beyond fair in standing behind their product. If nothing changes we will be customers for life. Thank you LumaDent!
Super happy with the product, but even more impressed with the customer service. I had to contact Lumadent twice for some warranty work, they responded fast and did the work fast. Special shout out to Allie S. super helpful, even hooked it up with a cable replacement that was out of warranty for my trouble. Cannot recommend Lumadent enough!
Lumadent was quick to help me with mounting my LumaDent light to my Orascoptic Loupes. Mounting required a special bracket that I was unaware I needed at the time of purchase. Lumadent readily helped me figure out what was wrong and then shipped the bracket to me! Great Customer Service!
Good service and empathy for your clients is what I value in a good business and LumaDent is just that. And I mean that with all sincerity. I purchased a great quality light from LumaDent, and recently I was again in touch with Justin Bryan who went out of his way to help me with a new mount to fit my new loupes. And let me not forget to thank Jo Medina as well for being so prompt in relaying my information in the appropriate direction. You guys have my loyalty! Thank you.
Have 2 of these lights - one on my loupes and one for my safety glasses. They are as much of an advantage as the loupes themselves. Had a great customer service experience with Robert H which will definitely keep me as a customer for a long time to come. Thanks!
Thanks so much for making such a great product! To other dental professionals, I highly recommend both the loupes and the light. I have had other brands of loupes, but decided to try the lumadent flip ups and I love them as much or more than my other pair of high end loupes, and the lumadents cost less than half as much. The light will also change your life. A week or two ago I did a restoration on the distal of a third molar and I thought to myself "It would take me forever to do this without this light." Great customer service, great products, really nice guys. Try it, you won't regret it.
The Lumadent team rocks. I purchased a battery & adaptor to mount to loupes I currently had. A few days before my operative practical exam the mount broke. I got into contact with the team and with help from online support (Stefanie) and our rep (Randal) they helped me get a new mount within the week so I could take my test with my light. Great customer service really sets this company apart. So thankful for their help and extra effort to take care of me!