Amazing product at a reasonable price, and even more amazing customer service. I worked with a customer service agent named Faith who went above and beyond to help me. I wanted to connect my light to my own pair of Oakley radar safety glasses, and Faith promptly answered all questions via phone and email, sent instructions on how to install the part, and delivered the product in an incredibly timely fashion, all while being very pleasant to work with. Honestly the best customer service of any company I have ever worked with.. which will make me a loyal Lumadent user in the future.
Absolutely amazing customer service! I had a light system from another company (large company with a solid reputation) and LumaDent has a superior product, infinitely better customer service and a much better price point. Highly recommended!
I've tried LD about 3 years ago as an alternative to other brands with rather pricey lights . It's been a nothing else but a 5-star experience ever since! Great product, amazing value and impeccable customer service ! Highly recommend! Compatible with all possible loupes in my experience (Designs for vision , Univet, Zeiss etc) And it's super easy to replace components , just plug it in!! Thank you !
Thanks so much for making such a great product! To other dental professionals, I highly recommend both the loupes and the light. I have had other brands of loupes, but decided to try the lumadent flip ups and I love them as much or more than my other pair of high end loupes, and the lumadents cost less than half as much. The light will also change your life. A week or two ago I did a restoration on the distal of a third molar and I thought to myself "It would take me forever to do this without this light." Great customer service, great products, really nice guys. Try it, you won't regret it.
I've had a great experience with lumadent. They have helped me with purchasing a replacement battery, and their light that I use is wonderful, it is lightweight and very effective. It fits on my loupes perfectly. They are a wonderful company!
Awesome! thanks again, my boss is looking for a light so he is anxious for me to set mine up. He was blown away by the price, which as you know is half of the competitors. I was so thankful you were at the NC State Dental meeting because I had already decided to bite the bullet and put DFV light on my DFV loupes! SO happy to have attended Dr Low's lecture and hear his recommendation for the Luma Light.
Thanks again! I know you'll have another order from my Dr. as soon as he uses the light. This awesome customer service put a big smile on his face and mine too!
I have had a first generation light since 2012. It finally fizzled out. I can't say enough about the customer service I've experienced over these 6 years. There is always a human to speak with and they are all genuinely nice people. I am looking forward to my new HL 360 headlight and the amazing upgrades Lumadent has made. Marcus is a great addition to their team.
I received my first Lumadent light as a gift from another dentist. It outlasted my loupes and I got a Unilux light to go with my new light. The Unilux is great because there is no tether that goes to your waist or pocket to get caught on things. There are other loupes that have batteries at the end of the arms, but this seemed more comfortable to me. At first it seemed strange to have a battery at my neck, but after a day I didn't even notice it was there. I had a tear in one of the pieces that connects the battery to my loupes and they replaced it quickly and at no charge!