I just wanted to let you guys know how awesome your service has been. I have been blown away by the quality and promptness of any service I've needed. Randall was in Nashville for an event and personally came to my office to allow me to place my order in the middle of a busy schedule. I make sure to recommend your products to anyone I can. Keep up the good work!
Taylor King DDS
I received my first Lumadent light as a gift from another dentist. It outlasted my loupes and I got a Unilux light to go with my new light. The Unilux is great because there is no tether that goes to your waist or pocket to get caught on things. There are other loupes that have batteries at the end of the arms, but this seemed more comfortable to me. At first it seemed strange to have a battery at my neck, but after a day I didn't even notice it was there. I had a tear in one of the pieces that connects the battery to my loupes and they replaced it quickly and at no charge!
I love my Lumadent light and the customer service can't be beat. This is an awesome company with an awesome light. I have been using my Lumadent light for at least 7 or 8 years now. I used to use another light but the cord got stiff. I love that I can easily replace my cords as often as I want. I also have a spare battery because they are very reasonably priced. It's nice to have one to use while the other is charging.
I've tried LD about 3 years ago as an alternative to other brands with rather pricey lights . It's been a nothing else but a 5-star experience ever since! Great product, amazing value and impeccable customer service ! Highly recommend! Compatible with all possible loupes in my experience (Designs for vision , Univet, Zeiss etc) And it's super easy to replace components , just plug it in!! Thank you !
I previously had another light, and I dropped it once and it broke. I decided to try Lumadent, and I am so happy I did! The quality and brightness is amazing, and they are durable. I can say with 100% certainty I will only be buying Lumadent from now on.
Very impressed with product and customer service. I've had a few issues with mounts and most recently a composite filter. I've always received a prompt and courteous response from the company and all my issues have been quickly resolved. Very appreciative!
I got the 4.0 Loupes with light. I love working with them. I asked for protective covering for the ocular lens and they were able to find some for me! Really great loupes. Great customer service. I've been really pleased.
LumaDent is AWESOME! I'm a dental student, and based on various other brands of lights/battery packs I have tried in labs and clinic, I can say that this is really a quality product and a great value. The lights are very bright, and the batteries last me all day. Additionally, a lot of light companies do not provide a composite filter with their lights. LumaDent's work great. Also, if you need any help with the ordering process, call Allie at the customer service number. She is very friendly and extremely helpful. Wonderful products and excellent customer service! Will continue to order from them in the future.
This is the first time I’ve ordered from this company! The customer service was phenomenal!! They helped me order my product without any hassle and were able to track down my local post office due to them accidentally dropping it off at the wrong location. They were there every step of the way!
I ordered the Unilux Battery pack with light and I absolutely love it. I was always getting caught up by my old longer cord. These batteries are so much light and the light shows more detail!
The Lumadent team rocks. I purchased a battery & adaptor to mount to loupes I currently had. A few days before my operative practical exam the mount broke. I got into contact with the team and with help from online support (Stefanie) and our rep (Randal) they helped me get a new mount within the week so I could take my test with my light. Great customer service really sets this company apart. So thankful for their help and extra effort to take care of me!