excellent customer service. Allie is the best, she is extremely responsive, called me back within 15 minutes of leaving a message requesting additional accessories. The product is amazing as well. Highly highly recommend the product and the company.
I love my Lumadent light and the customer service can't be beat. This is an awesome company with an awesome light. I have been using my Lumadent light for at least 7 or 8 years now. I used to use another light but the cord got stiff. I love that I can easily replace my cords as often as I want. I also have a spare battery because they are very reasonably priced. It's nice to have one to use while the other is charging.
I got the 4.0 Loupes with light. I love working with them. I asked for protective covering for the ocular lens and they were able to find some for me! Really great loupes. Great customer service. I've been really pleased.
This is the best, brightest and lightest light I have used, and the best part - it doesn't break the budget! I now find it difficult working without the use of this light, I even convinced my boss to buy the light as well! Lumadent have a fantastic product along with great customer service with a very quick response! highly recommended A++
I am a second year dental student and purchasing this light has made life so much easier! I have the light with the attached wire and I barely ever have to charge it which comes in handy when you are working long hours. I can see so much clearer and I think it makes all the difference especially when you’re first learning how to prep teeth properly.
Thanks so much for making such a great product! To other dental professionals, I highly recommend both the loupes and the light. I have had other brands of loupes, but decided to try the lumadent flip ups and I love them as much or more than my other pair of high end loupes, and the lumadents cost less than half as much. The light will also change your life. A week or two ago I did a restoration on the distal of a third molar and I thought to myself "It would take me forever to do this without this light." Great customer service, great products, really nice guys. Try it, you won't regret it.
When I upgraded the magnification on my loupes, I decided to order my light from Lumadent because the light got great reviews and the replacement batteries were more cost effective than the brand the rest of my office has been using. After a year and a half, I have been very satisfied with my light and have had zero issues. The magnet on the composite shield is especially cool. Recently the connection on my cord has worn out and I was dreading having to send it in for repairs as I have seen how it can take a long time with other brands to get repairs back. After contacting my account manager, Justin, I was thrilled to learn that they offer a 3-pack of cords for $25 and in addition, he informed me of a recall on my batteries and recommended sending them in so they could replace the battery cells to avoid having problems in the future. I ordered my cords today and they have already shipped. Very happy to work with a company that seems to care that their product is working well.