I've been a Lumadent customer for almost 5 years now. I swear by their products, and more importantly their service. I had a fault with one of their product (after a lot of use) and they replaced them with no hesitation. I'll be a long time customer of theirs. Couldn't recommend higher.
I have a set of the surgitel 3.5x micro TTL and got the Lumadent 4.0s as backups. i worethem for a day and now I wear them for a day and now I wear them everyday and the surgitels are my backups. Also have them with the Lumadent light. Hell of a value. Great Customer service.
excellent customer service. Allie is the best, she is extremely responsive, called me back within 15 minutes of leaving a message requesting additional accessories. The product is amazing as well. Highly highly recommend the product and the company.
Stephanie response to my email was very efficient and helpful. She looked over the account and suggested a few options to make Dr Steven's headlight work right a away.
It was a pleasure. Thank You Stephanie..
Randall has been so helpful with any problems I have ever had even since dental school through residency and into private practice. Justin in service was also amazing when I had problems with my battery. Would recommend LumaDent to all!
LUMIDENT is your FINAL AND ONLY STOP for your optic light and battery system. I purchased a headlight system and battery from designs for Vision. The products were very pricey and I thought the product will be reliable but I had nothing but problems a month after I got the headlight system . Also, I thought my reproductive organs were about to fry because the battery pack got so hot. The replacements broke down as well. Thank goodness I found about Lumident from a yelp review. Please, save yourself a lot of time, frustration, headache and money. Their products are well made and very durable and way more affordable that, DFV nd other set ups out there. PLus, customer service is awesome. Someone is always there . A human being. This is a genuine review. Last thing you want to happen is for your equipment to fail mid treatment and have the lights go out on you. Give them a try. You will not be disappointed, ALly S. my Lumident connection is awesome and very cordial and professional. Well, I can go on and on but you'll find out how great this company is! Rae
LumaDent's customer service is unmatched. When looking for a new light, I had narrowed my search down to a few companies. I contacted a few companies to get some more information due to their complicated order forms (or lack there of), and it was like they didn't care if they received my business or not. After reading countless outstanding reviews regarding LumaDent's customer service, it convinced me to go with this company, and I am so glad I did. I received the product in 3 days, and each day I got an update on my tracking info. They even contacted me before shipping to clarify that I had entered the correct info they needed to send the appropriate mounting bracket. The light itself is amazing, and so much brighter and lighter than my Surgitel light. The anti curing filter even has an awesome design which uses magnets to keep the filter up and out of the way or down when you need it. Couldn't be happier with my decision to go with LumaDent.
I am on my third lumadent headlight because i keep buying new loupes and want to have a backup. the customer service is fantastic. I cant say enough about the quality for the money compared to other companies like designs for visisons. I love my DVF Loupes, but their headlight is terrible and it costs more to repair a battery than it does to buy 2 new lumadent ones!