LumaDent customer service is phenomenal. I have worked with Allie P. over the past month to purchase the right loupes and accessories. She answered each inquiry and provided me with the most professional service one could ask for. LumaDent is the true Cadillac of loupes and their service is second to none. I highly recommend them to any dental professional.
I just recently ordered my first pair of loupes and headlight from LumaDent recently, and I am more than pleased with their products and service. I received my loupes in time to practice using them a little, before they were required in my dental school.
Their loupes are just as excellent in quality as their headlight. I can see just as much detail as with some of the more expensive brands (Q optics, orascoptic, etc.). Their is no reason to spend more money to get a more reputable loupe brand!! I'm so glad I went with lumadent, because I know I didn't get ripped off.
I've been a Lumadent customer for 6 years. I just upgraded my old one for their new LED. It's a quality light at an affordable price. They also have amazing customer service and helped me with a few repairs.
I previously had another light, and I dropped it once and it broke. I decided to try Lumadent, and I am so happy I did! The quality and brightness is amazing, and they are durable. I can say with 100% certainty I will only be buying Lumadent from now on.
Awesome! thanks again, my boss is looking for a light so he is anxious for me to set mine up. He was blown away by the price, which as you know is half of the competitors. I was so thankful you were at the NC State Dental meeting because I had already decided to bite the bullet and put DFV light on my DFV loupes! SO happy to have attended Dr Low's lecture and hear his recommendation for the Luma Light.
Thanks again! I know you'll have another order from my Dr. as soon as he uses the light. This awesome customer service put a big smile on his face and mine too!
I am 3 weeks into my new Lumadent light that I pair with my DFV loupes. The Lumadent light replaced an Orascoptic light (Xeon Discovery). The LumaDent light has a super clean attachment bracket, is very light and came with two batteries at 1/2 the price that I paid 5 years ago for the Orascoptic light. Three thumbs up for LumaDent. Thank you to the others on DT who recommended.
I love the light, it is sleek, not heavy and does not over-heat my face! I also go to UCSF and all of the top doctors here use lumadent. I am really happy with this purchase. Also their customer service is great, Brandon was great on the phone when I had trouble putting on a clip for the new loupes I got. Great product and great company.
I was in contact with Jose in regards to my battery cell repair and he was phenomenal. I just wanted to say I really appreciate the next day air (got to me just in time), the name label (makes the case look more professional) as well as the new storage area for the loupes. Also I appreciate the new wires and upgraded battery cell!!! This company has exceeded my expectations and I will definitely order more in the future. Thanks a lot Jose!!
I've had my light for 3 years, and it has served its purpose well. The mount however tends to loosen quickly and 2 light cords have stopped working in the span of ~3 years. Thankfully the cords are cheap to replace, and customer service is speedy w/ responses.
This is the best, brightest and lightest light I have used, and the best part - it doesn't break the budget! I now find it difficult working without the use of this light, I even convinced my boss to buy the light as well! Lumadent have a fantastic product along with great customer service with a very quick response! highly recommended A++
I do not know how I survived the first 3 years of dental school without my LumaDent loupe light. This light is truly incredible, lightweight, and a necessity to practicing dentistry. LumaDent has great customer service and if you ever have any issues they resolve them immediately. I highly recommend the LumaDent loupe light for all makes of loupes and you will not be disappointed.
I just wanted to let you guys know how awesome your service has been. I have been blown away by the quality and promptness of any service I've needed. Randall was in Nashville for an event and personally came to my office to allow me to place my order in the middle of a busy schedule. I make sure to recommend your products to anyone I can. Keep up the good work!
Taylor King DDS