Lumadent is by far the best light and they have the best customer service! Lumadent light is small but bright. I like the fact that the wire can be unplugged from the light. so you can change the wire without changing the entire light. They will have repeat business from me.
Before buying Lumadent, I had two Orascoptic lights and for both, the wire broke and short out within two years of use. I called them and they said I have to buy the entire light with the wire for $450.00, the light and the wire are one unit. The attitude of Orascoptic customer service person was "too bad for you, now pay the $450.00". I will never buy Orascoptic again. I also regret buying their loupes. They could never get my occulars to come together with one circle and in focus. In this market where there are many companies offering loupes and lights, this is not a way to do business.
When I upgraded the magnification on my loupes, I decided to order my light from Lumadent because the light got great reviews and the replacement batteries were more cost effective than the brand the rest of my office has been using. After a year and a half, I have been very satisfied with my light and have had zero issues. The magnet on the composite shield is especially cool. Recently the connection on my cord has worn out and I was dreading having to send it in for repairs as I have seen how it can take a long time with other brands to get repairs back. After contacting my account manager, Justin, I was thrilled to learn that they offer a 3-pack of cords for $25 and in addition, he informed me of a recall on my batteries and recommended sending them in so they could replace the battery cells to avoid having problems in the future. I ordered my cords today and they have already shipped. Very happy to work with a company that seems to care that their product is working well.
I received my first Lumadent light as a gift from another dentist. It outlasted my loupes and I got a Unilux light to go with my new light. The Unilux is great because there is no tether that goes to your waist or pocket to get caught on things. There are other loupes that have batteries at the end of the arms, but this seemed more comfortable to me. At first it seemed strange to have a battery at my neck, but after a day I didn't even notice it was there. I had a tear in one of the pieces that connects the battery to my loupes and they replaced it quickly and at no charge!
I have had a first generation light since 2012. It finally fizzled out. I can't say enough about the customer service I've experienced over these 6 years. There is always a human to speak with and they are all genuinely nice people. I am looking forward to my new HL 360 headlight and the amazing upgrades Lumadent has made. Marcus is a great addition to their team.
Lumadent was quick to help me with mounting my LumaDent light to my Orascoptic Loupes. Mounting required a special bracket that I was unaware I needed at the time of purchase. Lumadent readily helped me figure out what was wrong and then shipped the bracket to me! Great Customer Service!
I do not know how I survived the first 3 years of dental school without my LumaDent loupe light. This light is truly incredible, lightweight, and a necessity to practicing dentistry. LumaDent has great customer service and if you ever have any issues they resolve them immediately. I highly recommend the LumaDent loupe light for all makes of loupes and you will not be disappointed.
LumaDent is AWESOME! I'm a dental student, and based on various other brands of lights/battery packs I have tried in labs and clinic, I can say that this is really a quality product and a great value. The lights are very bright, and the batteries last me all day. Additionally, a lot of light companies do not provide a composite filter with their lights. LumaDent's work great. Also, if you need any help with the ordering process, call Allie at the customer service number. She is very friendly and extremely helpful. Wonderful products and excellent customer service! Will continue to order from them in the future.
I have had nothing but great experiences dealing with Lumadent. Their new light is a tremendous improvement over an already great original product. Even better than their lights is their customer service. They are always quick to respond whenever I have a question or concern with one of their products, and their shipping is incredibly fast. They have a great product that they back up with even better people, I can't recommend them highly enough.
I've used Lumadent for the past three years all throughout dental school. Now in my last year, I got another "best value" kit before graduating. The student and group purchase pricing is unbeatable, made even better by the fact that the light is fantastic! I love the fact that it's simple and no frills, no integrated cord (meaning quick and easy and CHEAP replacement) and no proprietary plug for charging the batteries. Incredibly user -oriented design. And the safety glasses, the safety glasses! For anyone reading, GET THE SAFETY GLASSES WITH A LIGHT MOUNT. They will prove to be indispensable, especially if you do any charitable or dental missions work.
Service has been top notch. Our local rep, Jo Medina, has been available every step of the way and answered all of my co-purchasers' questions without hesitation. Submitted our orders, quick and easy payment for everyone, and we got our kits in THREE days!
I'll be a Lumadent user for life, and I'm willing to bet you've just won another 20 from our group buy!
Thanks so much for making such a great product! To other dental professionals, I highly recommend both the loupes and the light. I have had other brands of loupes, but decided to try the lumadent flip ups and I love them as much or more than my other pair of high end loupes, and the lumadents cost less than half as much. The light will also change your life. A week or two ago I did a restoration on the distal of a third molar and I thought to myself "It would take me forever to do this without this light." Great customer service, great products, really nice guys. Try it, you won't regret it.
LumaDent's light is perfectly usable and a great help during cardiac surgical operations. The design is small and light enough so it doesn't block your view (or your assistant's) and very comfortable to wear on your loupes. Attaching and adjusting it to the loupes is very easy, brightness and the size of the light are adequate and the long battery life lasts during complex procedures too. And Jose, I would like ot thank you for your excellent help and support during and after my purchase.