I just wanted to let you guys know how awesome your service has been. I have been blown away by the quality and promptness of any service I've needed. Randall was in Nashville for an event and personally came to my office to allow me to place my order in the middle of a busy schedule. I make sure to recommend your products to anyone I can. Keep up the good work!
Taylor King DDS
I got a Luma Dent light for my loupes, safety glasses, and my assisstant's safety glasses. We are taking down all my overhead lights in each operatory and just using these loupe lights now.
No problems so far with the Luma Dent lights and I like the on/off switch in it better than any other brand. The battery position behind the neck is the best. Very nice product.
I've had my light for 3 years, and it has served its purpose well. The mount however tends to loosen quickly and 2 light cords have stopped working in the span of ~3 years. Thankfully the cords are cheap to replace, and customer service is speedy w/ responses.
I've tried LD about 3 years ago as an alternative to other brands with rather pricey lights . It's been a nothing else but a 5-star experience ever since! Great product, amazing value and impeccable customer service ! Highly recommend! Compatible with all possible loupes in my experience (Designs for vision , Univet, Zeiss etc) And it's super easy to replace components , just plug it in!! Thank you !
LumaDent was my best invest in my dental career. Very easy and convenient to use with switch on the battery. Battery life lasts longer than other company 's light that I've been using and charges faster. Warm light gives comfort in my eyes as a full time user. Fast customer service was another reason I really love this company!
Lumadent is by far the best light and they have the best customer service! Lumadent light is small but bright. I like the fact that the wire can be unplugged from the light. so you can change the wire without changing the entire light. They will have repeat business from me.
Before buying Lumadent, I had two Orascoptic lights and for both, the wire broke and short out within two years of use. I called them and they said I have to buy the entire light with the wire for $450.00, the light and the wire are one unit. The attitude of Orascoptic customer service person was "too bad for you, now pay the $450.00". I will never buy Orascoptic again. I also regret buying their loupes. They could never get my occulars to come together with one circle and in focus. In this market where there are many companies offering loupes and lights, this is not a way to do business.
Just received the UniLux headlamp and 2.5x TTL loupes. These are both fantastic products! The field of view and clarity of the telescopes is outstanding! My previous headlamp could not be fixed due to a wire malfunction, which drove me to find a better product. The UniLux has replaceable wires, and LumaDent even threw in an extra cable with the purchase of the light! Brightness is outstanding even on the lowest setting, yet doesn't cause any discomfort over prolonged use. The battery pack can magnetically attach to a scrub top or shirt which acts as a lanyard for the loupes. Two battery packs included and they even had the insight to place a button on the unit to check the charge to prevent drain on the battery from a constantly lit display. Ingenious! The switch is easily activated by bump from the back of the hand to prevent cross-contamination. My favorite thing is the little magnet and "arm" on the composite filter. You can flick this thing over so easily with the mirror handle and the magnet stops it at the perfect spot. Phenomenal products! If I ever need another light or a pair of loupes LumaDent will be my first pick!
I have been using them for a few years. Love it. I was using surgitel and they are expensive compared to Luma. Meet with a rep to show you. I would recommend getting a few extra packs and also cables. The cables do wear out. I also use lowest setting.
I have a set of the surgitel 3.5x micro TTL and got the Lumadent 4.0s as backups. i worethem for a day and now I wear them for a day and now I wear them everyday and the surgitels are my backups. Also have them with the Lumadent light. Hell of a value. Great Customer service.
Great customer Services, ordered the headlights for my wife Exam from Australia. Had a small issue with the headlights then we spoke to Marks from customer support and in no time my problem was solved and he found me a solution. Thank you so much lumadent team
I have had a first generation light since 2012. It finally fizzled out. I can't say enough about the customer service I've experienced over these 6 years. There is always a human to speak with and they are all genuinely nice people. I am looking forward to my new HL 360 headlight and the amazing upgrades Lumadent has made. Marcus is a great addition to their team.
This is my second week with my Lumadent light. I LOVE IT!!!! I have been a hygienist for 13 years and this is my first foray "into the light". Why did I wait so long? I couldn't "see" what I was missing! Attaching the light to my DFV loupes was simple and everything was included to complete the process. During my research, Allie was lucky enough to talk with me several times ????. Each time she was very gracious as well as impressed me with her knowledge of the product. I am very happy with my decision to go with this company. After reading the reviews, I have no doubt that Lumadent will continue with the great customer service.