I've been purchasing items from lumadent for a few years now, and by far I've had the best experience recently when I had to order another light for my loupes. I will never forget the customer service agent, her name was Faith, and she not only helped me solve my issues, but she was an absolute class act. Lumadent as a company makes great products, and now I've realized that they also have excellent employees as well. I will continue to buy my products from lumadent in the years to come, their lights and battery packs are great.
I am liking my Lumadent loupes. I bought them as a "back-up" pair to my DFV loupes, but I have liked them so much that they are now my go-to loupe. They are way lighter than my Buddy-Holly DFVs, and perform comparably. They are very reasonably priced.
I love the light, it is sleek, not heavy and does not over-heat my face! I also go to UCSF and all of the top doctors here use lumadent. I am really happy with this purchase. Also their customer service is great, Brandon was great on the phone when I had trouble putting on a clip for the new loupes I got. Great product and great company.
LumaDent customer service is phenomenal. I have worked with Allie P. over the past month to purchase the right loupes and accessories. She answered each inquiry and provided me with the most professional service one could ask for. LumaDent is the true Cadillac of loupes and their service is second to none. I highly recommend them to any dental professional.
Allie was GREAT to work with. Some of the best customer service I've experienced in a while. She knew the products very well and went beyond what was expected looking out for my best interest.
Switched over from another light and will never turn back! The lumadent is made solid and has a great battery life and brightness. Much more stable than my last light and works great with my loupes. The customer service is amazing. If you ever need anything, they are fast and reliable. I will most likely purchase one more after I graduate from school.
I have been using them for a few years. Love it. I was using surgitel and they are expensive compared to Luma. Meet with a rep to show you. I would recommend getting a few extra packs and also cables. The cables do wear out. I also use lowest setting.
I love my Lumadent light and the customer service can't be beat. This is an awesome company with an awesome light. I have been using my Lumadent light for at least 7 or 8 years now. I used to use another light but the cord got stiff. I love that I can easily replace my cords as often as I want. I also have a spare battery because they are very reasonably priced. It's nice to have one to use while the other is charging.
LUMIDENT is your FINAL AND ONLY STOP for your optic light and battery system. I purchased a headlight system and battery from designs for Vision. The products were very pricey and I thought the product will be reliable but I had nothing but problems a month after I got the headlight system . Also, I thought my reproductive organs were about to fry because the battery pack got so hot. The replacements broke down as well. Thank goodness I found about Lumident from a yelp review. Please, save yourself a lot of time, frustration, headache and money. Their products are well made and very durable and way more affordable that, DFV nd other set ups out there. PLus, customer service is awesome. Someone is always there . A human being. This is a genuine review. Last thing you want to happen is for your equipment to fail mid treatment and have the lights go out on you. Give them a try. You will not be disappointed, ALly S. my Lumident connection is awesome and very cordial and professional. Well, I can go on and on but you'll find out how great this company is! Rae
I just recently ordered my first pair of loupes and headlight from LumaDent recently, and I am more than pleased with their products and service. I received my loupes in time to practice using them a little, before they were required in my dental school.
Their loupes are just as excellent in quality as their headlight. I can see just as much detail as with some of the more expensive brands (Q optics, orascoptic, etc.). Their is no reason to spend more money to get a more reputable loupe brand!! I'm so glad I went with lumadent, because I know I didn't get ripped off.