Super happy with the product, but even more impressed with the customer service. I had to contact Lumadent twice for some warranty work, they responded fast and did the work fast. Special shout out to Allie S. super helpful, even hooked it up with a cable replacement that was out of warranty for my trouble. Cannot recommend Lumadent enough!
I previously had another light, and I dropped it once and it broke. I decided to try Lumadent, and I am so happy I did! The quality and brightness is amazing, and they are durable. I can say with 100% certainty I will only be buying Lumadent from now on.
I had an excellent experience working with Jose to order a new adaptor for my Lumadent light. We were in contact after working hours and he was able to send out the adaptor the next morning for me. Excellent service!
Dear Fellow Hygienists, if you haven't been wearing your loupes or better yet, using a light, I want to let you know there is a new sheriff in town and it is the Lumadent lights. I work with two other hygienists and fortunately, we are very supportive of one another. I was directed to contact Lumadent after an offer at a dental conference in San Francisco. Justin Bryan, a sales rep was driving to The Bay Area, stopped by my office and installed my light, It was just that professional and easy. You have got to treat yourself to a Lumadent light, Plus, better access when scaling, Who knows, I might wear my loupes to a Golden State Warriors game so I can get a close up of Draymond Green. Lol, Thank you Justin Bryan and Lumadent,
I have a set of the surgitel 3.5x micro TTL and got the Lumadent 4.0s as backups. i worethem for a day and now I wear them for a day and now I wear them everyday and the surgitels are my backups. Also have them with the Lumadent light. Hell of a value. Great Customer service.
i got my lumadent light a year and a half ago, it has been a game changer in practicing hygiene...absolutely love it. i recently had an issue with the mount and the customer service was phenomenal. allie was was beyond helpful and shipped out a new mount immediately!
Randall has been so helpful with any problems I have ever had even since dental school through residency and into private practice. Justin in service was also amazing when I had problems with my battery. Would recommend LumaDent to all!
Absolutely amazing customer service! I had a light system from another company (large company with a solid reputation) and LumaDent has a superior product, infinitely better customer service and a much better price point. Highly recommended!
Good service and empathy for your clients is what I value in a good business and LumaDent is just that. And I mean that with all sincerity. I purchased a great quality light from LumaDent, and recently I was again in touch with Justin Bryan who went out of his way to help me with a new mount to fit my new loupes. And let me not forget to thank Jo Medina as well for being so prompt in relaying my information in the appropriate direction. You guys have my loyalty! Thank you.
I am the proud owner of three LumaDent Headlamps. I have been using their headlamps for the past 4-5 years. They are so reliable that when I built my current office I did not even include overhead lights on my dental chairs. I don't miss asking my assistant to redirect the light around my head. I use Orascoptic TTL 4.8X loupes and have more than enough light for surgical and endodontic procedures. Their customer support and top-notch and hassle free. Great company and products!
I've had a lumadent light for a few years now which I've been very happy with and recently needed a new battery. I found their customer service excellent and the prices still very reasonable. Both Justin and Noah were very quick at resolving my problem. Thanks guys
This is the best, brightest and lightest light I have used, and the best part - it doesn't break the budget! I now find it difficult working without the use of this light, I even convinced my boss to buy the light as well! Lumadent have a fantastic product along with great customer service with a very quick response! highly recommended A++