Just received the UniLux headlamp and 2.5x TTL loupes. These are both fantastic products! The field of view and clarity of the telescopes is outstanding! My previous headlamp could not be fixed due to a wire malfunction, which drove me to find a better product. The UniLux has replaceable wires, and LumaDent even threw in an extra cable with the purchase of the light! Brightness is outstanding even on the lowest setting, yet doesn't cause any discomfort over prolonged use. The battery pack can magnetically attach to a scrub top or shirt which acts as a lanyard for the loupes. Two battery packs included and they even had the insight to place a button on the unit to check the charge to prevent drain on the battery from a constantly lit display. Ingenious! The switch is easily activated by bump from the back of the hand to prevent cross-contamination. My favorite thing is the little magnet and "arm" on the composite filter. You can flick this thing over so easily with the mirror handle and the magnet stops it at the perfect spot. Phenomenal products! If I ever need another light or a pair of loupes LumaDent will be my first pick!
Awesome! thanks again, my boss is looking for a light so he is anxious for me to set mine up. He was blown away by the price, which as you know is half of the competitors. I was so thankful you were at the NC State Dental meeting because I had already decided to bite the bullet and put DFV light on my DFV loupes! SO happy to have attended Dr Low's lecture and hear his recommendation for the Luma Light.
Thanks again! I know you'll have another order from my Dr. as soon as he uses the light. This awesome customer service put a big smile on his face and mine too!
I received my first Lumadent light as a gift from another dentist. It outlasted my loupes and I got a Unilux light to go with my new light. The Unilux is great because there is no tether that goes to your waist or pocket to get caught on things. There are other loupes that have batteries at the end of the arms, but this seemed more comfortable to me. At first it seemed strange to have a battery at my neck, but after a day I didn't even notice it was there. I had a tear in one of the pieces that connects the battery to my loupes and they replaced it quickly and at no charge!
This is the best, brightest and lightest light I have used, and the best part - it doesn't break the budget! I now find it difficult working without the use of this light, I even convinced my boss to buy the light as well! Lumadent have a fantastic product along with great customer service with a very quick response! highly recommended A++
Very impressed with product and customer service. I've had a few issues with mounts and most recently a composite filter. I've always received a prompt and courteous response from the company and all my issues have been quickly resolved. Very appreciative!
Randall has been so helpful with any problems I have ever had even since dental school through residency and into private practice. Justin in service was also amazing when I had problems with my battery. Would recommend LumaDent to all!
My entire experience with Lumadent was awesome! My first encounter with the company was with Scott Smith who is the representative in FL. He came to our dental school often, was always easy to communicate with be it in person, on the phone, or email, and worked around our very busy schedules. I originally bought my Loupes from Orascoptic at the time, but really wanted to give Lumadent a chance because I heard so many great things. I have since returned my Orascoptic Loupes due to bad service and them not being able to meet my needs. While working with Lumadent to get the perfect Loupes for me, I would call the main office in Reno, NV. I frequently talked to Justin Bryan and Katherine Lontoc who were always kind on the phone and did everything they could to meet my needs. I was floored with what they were willing to do and how quickly things got done considering my previous experience with other Loupes companies. If you have the opportunity to decide between Loupes/Light brands, do yourself a favor and give Lumadent a try! I also bought my light through them and love the settings. The nob makes things so much better and I cannot imagine having only a few step settings. At the end of the day, I am so grateful to my friends who told me to get these Loupes. The company is amazing and I cannot be happier! #teamLumadent
Good service and empathy for your clients is what I value in a good business and LumaDent is just that. And I mean that with all sincerity. I purchased a great quality light from LumaDent, and recently I was again in touch with Justin Bryan who went out of his way to help me with a new mount to fit my new loupes. And let me not forget to thank Jo Medina as well for being so prompt in relaying my information in the appropriate direction. You guys have my loyalty! Thank you.
excellent customer service. Allie is the best, she is extremely responsive, called me back within 15 minutes of leaving a message requesting additional accessories. The product is amazing as well. Highly highly recommend the product and the company.
Great lighting system and even better customer service. Lumadent is by far the most popular lighting system among my classmates at the University of Louisville school of Dentistry. Couldn't be happier with the system and definitely think it is the best system for the value. The service rep Noe was great to deal with and offered first class service