Super happy with the product, but even more impressed with the customer service. I had to contact Lumadent twice for some warranty work, they responded fast and did the work fast. Special shout out to Allie S. super helpful, even hooked it up with a cable replacement that was out of warranty for my trouble. Cannot recommend Lumadent enough!
I do not know how I survived the first 3 years of dental school without my LumaDent loupe light. This light is truly incredible, lightweight, and a necessity to practicing dentistry. LumaDent has great customer service and if you ever have any issues they resolve them immediately. I highly recommend the LumaDent loupe light for all makes of loupes and you will not be disappointed.
Have 2 of these lights - one on my loupes and one for my safety glasses. They are as much of an advantage as the loupes themselves. Had a great customer service experience with Robert H which will definitely keep me as a customer for a long time to come. Thanks!
Awesome light, and I'm very impressed with their customer service, especially for not having a rep in the NC area. Very prompt in responding when I had an issue with a light mount to my loupes. Would recommend this company to everyone looking for a light or loupes moving forward!
I've used Lumadent for the past three years all throughout dental school. Now in my last year, I got another "best value" kit before graduating. The student and group purchase pricing is unbeatable, made even better by the fact that the light is fantastic! I love the fact that it's simple and no frills, no integrated cord (meaning quick and easy and CHEAP replacement) and no proprietary plug for charging the batteries. Incredibly user -oriented design. And the safety glasses, the safety glasses! For anyone reading, GET THE SAFETY GLASSES WITH A LIGHT MOUNT. They will prove to be indispensable, especially if you do any charitable or dental missions work.
Service has been top notch. Our local rep, Jo Medina, has been available every step of the way and answered all of my co-purchasers' questions without hesitation. Submitted our orders, quick and easy payment for everyone, and we got our kits in THREE days!
I'll be a Lumadent user for life, and I'm willing to bet you've just won another 20 from our group buy!
This is the best, brightest and lightest light I have used, and the best part - it doesn't break the budget! I now find it difficult working without the use of this light, I even convinced my boss to buy the light as well! Lumadent have a fantastic product along with great customer service with a very quick response! highly recommended A++
I am 3 weeks into my new Lumadent light that I pair with my DFV loupes. The Lumadent light replaced an Orascoptic light (Xeon Discovery). The LumaDent light has a super clean attachment bracket, is very light and came with two batteries at 1/2 the price that I paid 5 years ago for the Orascoptic light. Three thumbs up for LumaDent. Thank you to the others on DT who recommended.
Great customer Services, ordered the headlights for my wife Exam from Australia. Had a small issue with the headlights then we spoke to Marks from customer support and in no time my problem was solved and he found me a solution. Thank you so much lumadent team
Lumadent was quick to help me with mounting my LumaDent light to my Orascoptic Loupes. Mounting required a special bracket that I was unaware I needed at the time of purchase. Lumadent readily helped me figure out what was wrong and then shipped the bracket to me! Great Customer Service!
Amazing product at a reasonable price, and even more amazing customer service. I worked with a customer service agent named Faith who went above and beyond to help me. I wanted to connect my light to my own pair of Oakley radar safety glasses, and Faith promptly answered all questions via phone and email, sent instructions on how to install the part, and delivered the product in an incredibly timely fashion, all while being very pleasant to work with. Honestly the best customer service of any company I have ever worked with.. which will make me a loyal Lumadent user in the future.