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Warranty Information

 

45-Day Risk-Free Trial

At LumaDent our goal is customer satisfaction. In the rare instance that you are not 100% satisfied with our products we will gladly accept returns at any time during the first 45 days of receiving the shipment. Simply return the product back to us in its original packaging, and we will provide a full refund, minus the original shipping and handling charge. 

Warranty

LumaDent, Inc warrants its products to be free from defects through limited service and/or replacement of defective parts. We will service or replace any product found to be defective under the following terms:

Limited Lifetime Warranty:

• Telescopes/Oculars

Two Year Limited Warranty:

•All mounts and the attachment mechanism

One Year Limited Warranty:

• Battery Pack
• Charger

Six Month Limited Warranty:

 Detachable Wires

Limitations of Warranty:

• Breakage or failure due to tampering, misuse, neglect, accidents, dropping, modification.
• If the product is not used in accordance with manufacturer’s recommendations or instructions.
• If repaired or serviced by someone other than LumaDent.

Please Note:

• We cover shipping charges to you when we have serviced your product. Therefore, please ship your product for service with any carrier and ensure the package is safe and secure.